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PARTS COUNTER SPECIALIST-Vehicle/Automotive

CLA
6 hours ago
Full-time
On-site
Exeter, NH, United States
$25.54 - $28 USD hourly
Indeed

Overview Join our dynamic team as a Parts Counter Specialist in the automotive industry! In this energetic role, you will be the vital link between customers, technicians, and suppliers, ensuring that the right parts and accessories are available to keep vehicles running smoothly. Your expertise will drive customer satisfaction through exceptional service, accurate inventory management, and effective communication. If you thrive in a fast-paced environment and have a passion for automotive systems and parts, this is your opportunity to accelerate your career while making a tangible impact every day! Duties Assist customers in identifying, locating, and purchasing automotive parts and accessories with enthusiasm and professionalism Manage inventory control by stocking, organizing, and maintaining parts shelves to ensure optimal availability Utilize automotive diagnostics knowledge to recommend suitable parts for vehicle repairs and maintenance Process sales transactions accurately using POS systems and handle cash or electronic payments with integrity Build strong customer relationships through effective communication, product knowledge, and personalized service Collaborate with service technicians to fulfill parts orders promptly and efficiently, ensuring timely vehicle repairs Maintain detailed records of inventory levels using CMMS (Computerized Maintenance Management System) and Microsoft Office tools like Excel Engage in upselling automotive repair services and accessories to enhance customer experience and sales revenue Ensure compliance with safety standards and company policies during stocking, order fulfillment, and customer interactions Qualifications Proven experience in automotive parts management or dealership environment preferred; familiarity with automotive repair processes highly valued Strong mechanical knowledge of vehicle systems, automotive diagnostics, and troubleshooting techniques Excellent organizational skills with the ability to manage inventory efficiently and prioritize tasks effectively Proficiency in Microsoft Office (Excel, Word) and POS systems; experience with CMMS is a plus Exceptional communication skills; bilingual or multilingual abilities are advantageous for serving diverse customer bases Demonstrated negotiation skills to assist customers in selecting the best options for their needs while maximizing sales opportunities Customer service-oriented mindset with the ability to build rapport quickly and handle inquiries professionally Knowledge of retail math for accurate pricing, discounts, and inventory calculations Ability to work independently as well as part of a team in a fast-paced environment that demands attention to detail Pay: $25.54 - $28.00 per hour Work Location: In person

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