Parts Counter Sales Associate -McDonough

Parts/Counter Sales — Gear Up for Your Next Adventure Location: McDonough, GA | Department: Sales | Employment Type: Full-Time About RideNow Group Founded in 1983, RideNow Powersports has grown into the nation's premier destination for powersports enthusiasts. Representing iconic brands like Honda, Yamaha, Polaris, and Can-Am across dozens of nationwide dealerships, we live and breathe high-energy adrenaline. From motorcycles, ATVs, and side-by-sides to personal watercraft, premium gear, and top-tier service, we deliver the ultimate freedom on wheels and water. The Opportunity Are you ready to turn your passion for powersports into a high-octane career? We're looking for a sharp, driven Parts Counter Sales Associate to join our fast-paced, high-energy team. In this vital role, you'll be the engine at the heart of our dealership operations—delivering expert service to fellow enthusiasts, keeping our parts inventory razor-sharp, ensuring seamless logistics, and making sure every rider leaves fully geared up and ready for action! What You'll Own & Achieve: Assist Customers & Technicians: Assist retail customers and service technicians in identifying and selecting the correct parts to meet their needs. Provide Outstanding Service: Deliver excellent customer service in person at the counter and over the phone. Accurate Data & Inventory Management: Accurately enter and manage customer accounts, parts orders, and inventory information in the computer system. Stock & Logistics: Receive, verify, stock, and organize incoming parts shipments and inventory shelves. Maintain Showroom Displays: Ensure merchandise displays, accessories, and parts retail areas remain clean, fully stocked, and well-organized. Order Tracking & Customer Follow-Up: Proactively track special orders, keep customers updated on fulfillment status, and ensure full satisfaction. Support Service Department: Fulfill parts requests promptly for service technicians to minimize repair turnaround times and keep job tickets moving efficiently. Upsell & Promote Accessories: Recommend complementary riding gear, maintenance products, and popular aftermarket accessories to enhance the customer ride experience. Adaptable Team Player: Take on additional duties and operational tasks as assigned by dealership management. Other duties as assigned Requirements: What Brings You to the Team Passion for Powersports: Enthusiasm for powersports vehicles, riding gear, and helping fellow riders find the right parts and accessories. Customer-First Focus: Commitment to delivering exceptional service at the sales counter, over the phone, and in support of service technicians. Sharp Eye for Detail: High accuracy in catalog lookup, inventory entries, order tracking, and account management. Strong Communication: Clear verbal and written communication skills to keep team members, technicians, and customers synchronized. Driven & Adaptable: A natural sense of urgency, strong multitasking abilities, and a willingness to assist across dealership operations as needed. What We're Looking For Experience: 1+ years of experience in parts retail or counter sales (dealership environment strongly preferred). Technical Proficiency: Familiarity with inventory management systems and point-of-sale software preferred (e.g., Lightspeed, CDK). Education & Background: High School Diploma or equivalent; prior background in warehouse operations, shipping/logistics, or parts distribution is a plus. Physical & Environmental Requirements: Ability to stand, walk, bend, stoop, kneel, crouch, reach, and lift or move up to 50 lbs throughout the workday. Vehicle Handling: Ability to safely push, pull, and maneuver powersports vehicles (including ATVs weighing up to 850 lbs) in active dealership, showroom, and warehouse areas. Dynamic Environment & Safety Awareness: Ability to safely navigate active dealership premises, showrooms, parts warehouses, and vehicle lots while maintaining continuous situational awareness a…

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