Parts Counter

The Parts Counter is responsible for supporting daily parts department operations by sourcing, ordering, receiving, stocking, and distributing parts and materials for internal shop operations and external customers. This role maintains inventory accuracy through inventory control processes, prepares parts-related documentation, processes orders and returns, and coordinates with suppliers to ensure timely parts availability. The position works closely with technicians, customers, and vendors to support efficient maintenance and repair activities while maintaining a safe, organized, and customer-focused work environment. Why Join Summit? Consistent year-round work and long-term job security Competitive pay, comprehensive rewards, and benefits Modern shop, quality equipment, and the tools you need to succeed Opportunities to build a long-term career, not just a job A team-first culture built on safety, respect, and transparency Local roots and proud supporters of the communities where we live and work Compensation & Schedule $25.00 - $32.00 per hour Compensation will be commensurate with experience, qualifications, and overall alignment with the requirements of the role. Schedule: 4 on / 3, 10-hour day shifts from Tuesday to Friday with occasional overtime Allowances: Boot, and safety glasses allowances Responsibilities Assist customers, drivers, and technicians in identifying, sourcing, and ordering parts and materials. Maintain positive working relationships with customers, suppliers, and internal stakeholders. Receive, inspect, stock, and organize incoming inventory and warehouse materials. Process parts orders, purchase orders, invoices, credits, returns, and warranty claims. Monitor inventory levels and support cycle counts, bin counts, and annual inventory counts. Source parts from suppliers while ensuring cost-effectiveness and timely delivery. Track and follow up on outstanding orders, backorders, and returns. Maintain accurate inventory records and documentation within company systems. Ensure the parts warehouse remains clean, organized, and efficiently operated. Promote and adhere to company safety policies, procedures, and safe work practices. Participate in training and continuous improvement initiatives. Support a collaborative and customer-focused team environment aligned with Sutherland Group Core Values. Qualifications Required High school diploma or equivalent. Previous experience in a parts, warehouse, inventory, customer service, or related role. Strong organizational skills with the ability to manage multiple priorities. Proficiency with computers and the ability to learn inventory and parts management systems. Excellent communication and customer service skills. Valid Class 5 Driver's Licence and acceptable driver's abstract. Ability to safely lift and move materials weighing up to 50 lbs. Ability to work in a physically active warehouse and shop environment. Preferred Experience in heavy-duty trucking, heavy equipment, construction, automotive, or industrial parts operations. Knowledge of inventory control, procurement, and warehouse best practices. Experience with ERP, inventory management, or parts management software. Forklift experience or certification. Familiarity with warranty administration and supplier relations. Benefits & Total Rewards Extended health, dental and vision Comprehensive wellness and paramedical support Employee assistance program Generous pension matching Referral bonus opportunities About Summit Equipment & Repair Based in Salmo, BC, Summit Truck & Equipment Repair provides heavy-duty repair, mobile service, welding and fabrication, parts, new equipment sales and tire services to customers throughout the West Kootenays. Summit has been a trusted heavy industry repair partner serving the West Kootenays for over 25 years. About Sutherland Group The Sutherland Group is a family of companies operating across transportation, construction, forestry, environmental, mining, marine, and indu…

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