Parts Advisor

Parts Advisor
Join Canada’s Largest Automotive Group
About Dilawri
Founded in 1985, Dilawri is Canada’s largest
automotive group and one of Canada’s Best Managed Companies. Dilawri operates
more than 80 franchised dealerships representing over 35 of the world’s most
respected automotive brands across British Columbia, Alberta, Saskatchewan,
Ontario, Quebec, and Washington, D.C.
With more than
...
4,000 employees, Dilawri fosters a
culture rooted in collaboration, accountability, and continuous learning. Our
values of Excellence, Leadership, Teamwork, Integrity, Innovation, and Giving
Back guide how we work, how we lead, and how we serve our customers and
communities.
Through the
Dilawri Foundation
, we
are also committed to making a meaningful difference in the communities we
serve.
Discover how you can build your career with
Dilawri
.
The Opportunity
Dilawri Group in Ontario is actively
seeking a Parts Advisor to join the opening team at Kia Vaughan.
Compensation:
Annual salary of
$37,500
plus performance-based bonus.
Reporting to the Parts Manager, the Parts Advisor
will assist retail, wholesale, and internal customers in identifying, sourcing,
and purchasing the correct automotive parts and accessories. The successful
candidate will provide knowledgeable and efficient service while supporting
inventory accuracy, departmental organization, and overall dealership
operations.
Responsibilities
• Assist
retail, wholesale, and internal customers with identifying and selecting
the correct parts and accessories.
• Provide
accurate product, pricing, availability, and ordering information.
• Advise
customers about available accessories, promotions, and relevant product
options.
• Receive
and process parts orders by telephone, email, retail counter, technician
counter, and wholesale account.
• Accurately
source parts using catalogues, manufacturer systems, and dealership
software.
• Pick
and fill parts orders from available inventory.
• Prepare
orders for shipping, delivery, or customer pickup.
• Receive
incoming parts and verify shipments against packing slips and purchase
orders.
• Stock
new parts promptly and maintain an organized and accurate inventory.
• Process
returns, credits, warranty parts, and special orders in accordance with
established procedures.
• Notify
customers and dealership departments when ordered parts are available.
• Maintain
clear and accurate records of transactions, orders, and inventory
movements.
• Monitor
back orders and follow up on outstanding parts requests.
• Work
closely with Service Advisors and Technicians to support efficient
repair-order completion.
• Assist
with regular bin checks, cycle counts, and physical inventory activities.
• Maintain
a clean, safe, and organized parts counter, storage area, and work
environment.
• Build
and maintain positive relationships with customers, vendors, and
dealership team members.
• Follow
manufacturer requirements, company policies, and all applicable health and
safety procedures.
• Perform
other duties required to support Parts Department operations.
Qualifications
• Previous
experience in an automotive dealership Parts Department is preferred.
• Automotive
parts, retail parts, or inventory experience is considered an asset.
• Wholesale
parts experience is considered an asset.
• Experience
using CDK, Reynolds and Reynolds, or a comparable dealership management
system is preferred.
• Familiarity
with electronic parts catalogues and inventory systems is considered an
asset.
• Strong
automotive parts and product knowledge.
• Excellent
customer service and communication skills.
• Strong
organizational skills and attention to detail.
• Ability
to accurately manage multiple orders and competing priorities.
• Good
time-management and problem-solving skills.
• Comfortable
working in a fast-paced environment.
• Ability
to work independently and collaboratively as part of a team.
• Positive
attitude and willingness to participate in ongoing manufacturer and
dealership

View the full posting and apply