Parts Advisor

Job Overview The Parts Advisor supports customers and service teams by identifying parts, processing orders, and coordinating fulfillment. This role combines attentive customer service, accurate transactions, and organized parts support to help keep repairs and maintenance moving smoothly. Responsibilities Assist customers with parts inquiries, using clear communication, professional phone etiquette, and practical sales and negotiation skills to understand their needs. Identify and locate parts, enter transactions through POS systems, handle cash, and complete cashiering accurately. Coordinate order fulfillment, track inventory and maintenance information, and use CMMS and Microsoft Excel to support organized records. Apply math and organizational skills to verify orders, support retail sales and marketing activities, and collaborate with sales management. Your impact: Accurate, timely parts support helps customers and service colleagues complete repair and maintenance work efficiently. Experience Required: Practical customer service, communication, math, organizational, POS, cashiering, cash-handling, and order-fulfillment capabilities support accurate transactions and dependable parts assistance. Preferred: Dealership experience, retail sales, automotive repair or maintenance familiarity, CMMS and Microsoft Excel skills, and strengths in sales, negotiation, marketing, or sales management are advantageous; bilingual or multilingual ability can help serve a broader range of customers. Pay: $17.20-$22.00 per hour Expected hours: 40.0 per week Benefits: On-site parking Paid time off Work Location: In person

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