Part-Time Office Assistant – Customer Service & Order Shipping

About Us HYW Products (Hy-Weld Inc.) is a Norcross, GA distributor of welding supplies and industrial products. We serve customers nationwide through our online store and major marketplaces. About the Role We're looking for a dependable part-time Office Assistant to answer customer calls and process order shipments at our Norcross office. The job is about 4–6 hours a day, Monday through Friday, roughly 20–30 hours a week. It's a good fit for someone who wants steady, long-term part-time work. What You'll Do Answer customer phone calls and pass messages and requests to the right person Review orders and process shipments on the computer Print and check shipping labels and related documents Confirm that order details and shipping information match before orders go out Keep simple job-related records and follow up on customer inquiries What We're Looking For Able to work in person Monday–Friday on a consistent schedule Comfortable answering phone calls and communicating clearly in English Basic computer and email skills Careful attention to detail when checking orders and shipping documents Reliable attendance and punctuality Office, customer service, or order processing experience is a plus but not required Schedule Monday to Friday, 4–6 hours per day (approx. 20–30 hours per week) Daily work hours are flexible and will be set based on your availability Pay $16.00–$19.00 per hour Pay: $16.00 - $19.00 per hour Expected hours: 20.0 – 30.0 per week Application Question(s): Are you able to work in person at our Norcross, GA office every weekday, Monday through Friday? This role is 4–6 hours per day on weekdays. Which hours are you available (for example, 9 AM–2 PM)? Are you looking for a long-term part-time position? Do you have experience answering customer phone calls in English? Please briefly describe. Do you have experience processing orders or shipments on a computer (for example, order systems or shipping label software)? Please briefly describe. Work Location: In person

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