Part-Time Catering Assistant Manager, IU Dining and Hospitality

Department IMU DINING (BA-DIMU-IUBLA) Department Information Indiana University (IU) Dining and Hospitality embraces and expands IU's core values of education, innovation, and tradition, which embody the true spirit of Hoosier hospitality. IU Hospitality infuses IU's beautiful campus with vibrant life, creating a home away from home for visitors and the IU community alike. From our space in the Indiana Memorial Union (IMU), hospitality staff serve thousands of guests each year through professional dining and retail operations, catered events, conferences, and celebrations, keeping our spaces clean and functional, our food tasty, and our customers happy. Through meticulous planning and coordination, constant innovation, and a keen attention to detail, IU Catering staff use fresh, seasonal ingredients to deliver spectacular client-driven culinary experiences on campus and throughout Bloomington, from piping hot coffee and in-house baked pastries for a meeting of 20, to a sumptuous 5-course meal and elegant custom cake for a wedding of 200. Job Summary Provides day-to-day leadership and direction to part-time catering staff, ensuring employees understand their responsibilities and that operational standards are consistently met. Leads the execution of catering events from setup through breakdown, including staffing, service, guest experience, facility readiness, equipment deployment, and event closeout. Supports the development and training of part-time employees by providing coaching, feedback, and guidance to help employees grow within the operation. Responds to and resolves guest and client concerns during events, escalating issues to the appropriate management level when necessary. Assists with inventory management, including routine inventory counts, monitoring product and equipment levels, identifying operational needs, and supporting appropriate storage and utilization practices. Assists in developing and maintaining the part-time IU Catering staff schedule, including reviewing staffing needs, employee availability, event requirements, and operational priorities to ensure appropriate staffing levels. Collaborates with the auxiliary marketing team on social media initiatives. Works alongside front-line staff when necessary to maintain service levels during periods of short staffing, high-volume operations, or unexpected operational challenges. Performs other duties as assigned. Qualifications EDUCATION Required General knowledge at the high school level. WORK EXPERIENCE Required 1 year of food service supervisory experience. LICENSES AND CERTIFICATIONS Required Food Safety (ServSafe Manager) certification within 180 days from the date of hire. Preferred Valid driver's license with the ability to be insured by Indiana University. SKILLS Required Knowledge of institutional food preparation equipment operation and maintenance. Knowledge and practice of department standards for personal hygiene, health and safety, and uniform wear. Knowledge of standards as described in employee handbooks and department postings. Ability to understand and follow instructions. Ability to read and interpret recipes, worksheets, and menus. Strong communication skills. Working Conditions / Demands This position requires tasks typically associated with back-of-the-house food service work. It involves periods of both sedentary work and times of frequent movement about the workspace. Using commercial kitchen equipment and tools, moving supplies weighing from 20 to 50 pounds, and effective communication skills are necessary. This role also involves working around both hot and cold temperatures and loud noises. This role involves working with meat and plant-based food products as well as a variety of ingredients that may include some or all of the top 9 allergens in the preparation of menu items. The person in this role must be able to perform the essential functions with or without an accommodation. Work Location Bloomington, Indiana Advertised Salary …

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