Parks & Recreation Aide 7 - NYS Park Police Dispatcher

Duties Description • Receive and transmit police messages by radio, telephone and teletype Maintain logs and records and written documents required by the Agency. Communicate (professional and composed) verbal communication with outside police agencies and the public, maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential Operate an extensive array of law enforcement and emergency related communications equipment as well as computer software Prioritize all radio and telephone communications; answer multiple telephone lines, receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond Make urgent and important decisions regarding emergency situations based on knowledge, skills, policies and procedures. Provide sound customer service to all walk-in customers Perform administrative duties such as data entry and retrieval, information filing and record keeping. Comply with all Federal, State and local regulations relative to communications and protected data and information. Perform other duties as assigned. Minimum Qualifications No minimum qualifications per Civil Service. Preferred Qualifications: High School Diploma or higher Successfully pass an extensive background check Successfully pass a field training program Must have strong communication skills and ability to communicate with a diverse community Must be able to operate and perform under varying degrees of stress and pressure and be able to prioritize emergencies Must be willing to work nights, weekends, and holidays and be flexible with schedule. Candidates must have the ability to effectively engage in communications that are often various and multiple. Must be able to navigate various software technologies including those associated with law-enforcement applications and internet-based websites and have excellent data entry skills. Additional Comments Operating Needs: Candidates must pass an extensive background check and pass a field training program Possess strong communication skills and ability to communicate with a diverse community Must be able to perform and operate under varying degrees of stress and pressure and be able to prioritize emergencies Must be willing to work nights, weekends and holidays and be flexible with schedule Must be able to navigate various software technologies including those associated with law enforcement applications and internet based websites and have excellent data entry skills. BENEFITS: Generous benefits package, worth approximately 65% of salary, including: Paid Time Off: CSEA: 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays. Health Care Benefits: Eligible employees and dependents can pick from a variety of affordable health insurance programs. Family dental and vision benefits at no additional cost. Additional Benefits: New York State Employees’ Retirement System (ERS) Membership NYS Deferred Compensation Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds Public Service Loan Forgiveness (PSLF) Paid Parental / Family Leave To learn more about the benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx Some positions may require additional credentials or a background check to verify your identity.

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