Paramedic Dispatcher 1

We are recruiting for a mission-driven Paramedic Dispatcher 1 to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department Paramedics Job Summary Responsible for dispatch operations, utilizing communications equipment to coordinate timely responses to medical emergencies and perform emergency medical call taking. Essential Functions Answers 911 and other emergency telephone lines from callers requesting medical assistance (20%) Monitors and controls the movement of ambulances (20%) Initiates Emergency Medical Dispatch procedures (20%) Gathers and prioritizes data received from emergency telephone contacts (10%) Receives reports and complaints and records pertinent information (10%) Maintains and distributes updates of hospital divert status changes (10%) Assist with orientation of new employees (10%) Education High School Diploma or GED required. Work Experience One year as an emergency 911 operator, or public safety or emergency medical dispatching experience required, -OR- Two years of experience in emergency or non-emergency telephone public contact work required. One year of experience as an Emergency Medical Technician-Basic (EMT-B) on an ambulance preferred. Certifications CPR, EMD, CJIS certifications must be obtained within one (1) month of hire. ICS 100, 200, 700, 800 must be obtained within three (3) months of hire. Knowledge, Skills And Abilities Ability to collaborate with multidisciplinary teams – internal and external to Denver Health. Knowledge of Computer Aided Dispatch (CAD) software. Experience with mass notification systems preferred Knowledge of Emergency Medical Dispatch processes. Ability to work independently, prioritize, and resolve problems. Strong listening and recall skills, as well as the ability to multi-task. All hires start at Paramedic Dispatcher 1. Career ladder progression includes job and pay advancement, upon successful completion of established training period, based on appropriate experience. Dispatcher 1: $32.18/hr - Sr. Dispatcher: $40.23/hr. Positions are located at Denver 911 Communications Center, 12025 45th St., Denver, CO 80239 Shift Varies (United States of America) Work Type Regular Salary $32.18 - $32.18 / hr Benefits At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you. Here Is a Small List Of Our Benefit Programs Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays 100% paid parental leave up to 6 weeks Immediate eligibility for retirement plans with employer contribution up to 9.5% Generous medical, dental, vision plans in addition to employer paid disability and life insurance. Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center Free RTD EcoPass (public transportation) Childcare discount programs & exclusive perks on large brands, travel, and more Tuition reimbursement & assistance Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways Professional clinical advancement program & shared governance Public Service Loan Forgiveness (PSLF) eligible employer+ f…

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