Panda Express - Focus Group Services Llc in Milford, CT is looking for one operations leader to join our 10 person strong team. We are located on 2 Connecticut Turnpike. Our ideal candidate is self-driven, ambitious, and reliable.
Summary of Job Scope and Expectations:
The Operations Leader (OM) position is responsible for the
successful operations of a single store, with accountability for:
• Ensuring Workability, Intensity & Integrity
• Upholding high Operations standards and being the best
• Achieving store financial targets
• Being a Team Builder & Trusted Leader: Managing and
directing the work of store Associates
• Recruiting and hiring store Associates
• Training, coaching, developing, and disciplining store
Associates
• Providing for the safety and security of Guests and Associates
• Building emotional connection with Guests through Food,
Service & Ambiance
• Responding to Guest and Associate complaints and consulting
with other company resources as necessary
• Ensuring the delivery of exceptional Guest experiences
• Promoting brand awareness
• Community Outreach
• The OM manages a successful store in fulfillment of the Panda
2020 vision. Essential functions: The essential functions in this job
description are not all-inclusive of this job’s duties and responsibilities.
Reliable and dependable attendance is required.