P2P/AP Operations - Invoicing Manager

Overview
Are you passionate about being a part of a high performing global team that values collaboration, process excellence and innovation? Do you want to impact the Procure to Pay industry and the direction of Procure to Pay within Microsoft?
At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. A
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s our workforce evolves to reflect the growing diversity of our communities and the global marketplace, our efforts to understand, value, and incorporate differences become increasingly important. Come explore diversity at Microsoft.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
The Procure to Pay team within Microsoft are experts in compliant and accurate payments to Microsoft Suppliers and Partners. We leverage digital technologies and data-driven insights to streamline payment processes and influence business decisions.
We Are
• People Focused – The needs, well-being, and growth of the team is a priority.
• Tomorrow-minded – We focus on innovation and scalability to drive business outcomes.
• Data Driven – Decisions and actions are based on data insights.
• Customer Obsessed – Our customer is at the center of all business decisions and actions.
• Curious – Passionate for learning and open to taking risks & failing fast.
As a P2P/AP Operations - Invoicing Manager, you will have deep understanding of the end-to-end Procure-to-Pay operations, ensuring alignment with business requirements and driving process efficiency. Acting as the liaison between procurement, finance, and IT, you will manage requisitioning, purchase orders, invoicing, and supplier collaboration. Your role includes influencing system enhancements, optimizing workflows, and providing guidance and training to stakeholders on P2P best practices.
Responsibilities
• Proficient Understanding of P2P/AP/T&E processes with a problem-solving mentality. Reducing AP aging by working with service providers, internal stakeholders and suppliers/external payees.
• Responsible for managing & reducing invoices on hold globally or regionally.
• Experience with Concur Travel & Expense (T&E) systems is a plus.
• Act as a single point of contact for P2P related issues and escalations (Global and Regional support)
• Collaborate in cost-benefit analyses to assess value drivers and support monthly business reviews.
• Independently collect and evaluate success criteria (e.g., ROI, SLAs, OKRs, KPIs) and performance metrics using dashboards and scorecards to monitor program alignment.
• Utilize leadership direction to execute plans that shift priorities to new initiatives; influence change with minimal guidance.
• Evangelize programs using data-driven storytelling to gain buy-in from stakeholders, partners, and customers.
• Define and execute landing and communication plans, ensuring alignment and communication cadence across teams.
• Understand and map system processes and their interdependencies; help develop rigorous, efficient program processes informed by security principles.
• Assist in managing project plans, roles, timelines, financials, and performance metrics for portfolios, communicating status and mitigating risks.
• Identify new program opportunities, perform root cause analyses, define strategies, gather requirements, and align plans across teams.
• Work with cross-functional stakeholders to design compliant programs and produce collateral (proposals, strategy decks, pitches).
• Monitor adherence to procurement policies and compliance requirements within P2P workflows.
• Own and maintain Detailed Process Documents (DTPs) for all Ariba related & Legac

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