Outside Sales Representative

RSL’S story: Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, Twenty -Three Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca (http://www.rsl.ca) RSL Mission Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada. RSL Vision To be the environment that inspires excellence and trust within our community. RSL Values Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience. Great Place to Work At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious “ Great Place to Work ” certification for six consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best. The Opportunity Scope of the Position The Outside Sales Representative is responsible for growing sales and market share within an assigned territory by managing existing customer accounts and developing new business opportunities. Working closely with Branch Managers, Regional Managers and Channel Sales Specialists, this role builds strong customer relationships, promotes RSL's products and programs, and delivers profitable territory growth through proactive account management and field sales activities. Duties and Responsibilities: Expected to manage 20-40 accounts + 10 prospects as approved by the branch manager / regional manager. Maximize RSL’s wallet share with existing customers. 75% of the time is face-to-face with customers. Account Planning and budgeting for customer accounts. Identify key individuals on the account. Establish customer contacts to provide ongoing support. Identify opportunities and collaborate with Channel Sales Specialists to grow mix with customer accounts (Sell the whole catalogue). Develop new customer accounts by cold-calling various locations within the designated areas. Onboard new customer accounts. Perform market analysis to ascertain current opportunities and to identify customer needs and uses. Understand and implement marketing programs for the full range of products carried by Refrigerative Supply (e.g. RSL Rewards, customer programs and trips, etc.) Attend sales/product meetings and study and learn about new products. Keep customers updated on new products and programs. Visit customers on-site to assist in troubleshooting, address concerns, and follow up on the progress of the job. Participate in Industry activities to grow RSL’s brand (associations, etc.) Identify key engineers, architects, developers and coordinate with Channel Sales Specialists. Ensure all customers are registered on the e-commerce platform. Train customers on how to use it. Perform other duties as assigned or as required. Competencies and Qualifications Proven experience in outside sales, business development, or territory management, preferably within HVAC, refrigeration, wholesale distribution, or a related industry. Strong relationship-building and account management skills with a focus on customer retention and growth. Demonstrated ability to prospect, develop new business, and increase market share. Excellent communication, presenta…

View the full posting and apply