Outdoor Guest Services - Transportation Dispatch

Transportation Dispatch - Outdoor Guest Services General Purpose: The Transportation Dispatch works directly with the Transportation Lead as well as the Outdoor Guest Services Manager to run and operate the Transportation Department and effectively lead employees on a daily basis. The department runs seven days a week throughout the year. The Transportation Dispatch will largely assist guests with transportation needs and answering general questions about the resort. This is a seasonal position from 11/5/2026 to 4/30/2027. Dates are subject to change based on the availability of the applicant and needs of the business. This role comes with a free season pass for you and your dependents. For a full list of benefits visit https://www.purgatory.ski/employee-benefits/ Hiring for our seasonal positions occurs on a rolling basis. This position will remain open until filled. Essential Duties/Responsibilities: Assigns and schedules reservations for guests and homeowners needing our transportation services. Efficient computer skills are needed. Communicate effectively with guests regarding resort information and concerns/problems. Researching information, answering telephones, emailing, taking messages, developing spreadsheets, straightening and organizing corporate files. Dispatches drivers to scheduled routes and pick-ups via 2-way radios.. Follow all DOT/FMCSA/CSP and PUC rules and regulations. Weekly, monthly, quarterly and annually reporting. Maintain PUC and DOT licensing and scheduled filings. Update PUC licensing permits with management for all PUC operating licenses. Maintain all existing requirements according to PUC license and DOT number pertaining to rules, regulations, and guidelines. Maintain database for driver files following expiration dates for DL, physicals, and permits. Arrange schedules for reservations through LimoAnywhere software. Including guest billing for Purgatory “call and demand service”. Schedule shuttles for weddings and event transportation, homeowner pickups, airport reservation, and more. Provide accounting/billing support for transportation services. Safely transport employees/guests in company vehicles. Ensure vehicles are clean, maintained, and in good working order. Other duties as assigned. Knowledge, Skills & Abilities: Must be 21 years of age or older. Current state issued Driver’s License with an acceptable driving record are required. Acceptable Motor Vehicle Record (MVR) that meets Purgatory Resort insurance requirements. Ability to pass a DOT physical. Strong skills with google sheets and general computer skills. Strong organizational skills. Some holidays and weekends required Overtime as needed Education and Experience: Education/Formal Training: High School diploma or GED preferred. Three years of office experience. Working Environment/Physical Activities: Must be able to make quick, sound decisions in potentially hazardous driving situations. 85% of the workday is spent inside a normal office environment, with 10% being outdoors or in a shuttle. Occasional exposure to non-harmful fumes, odors, dusts, mists, and gasses. Potential hazards include but are not limited to: mechanical, electrical, and road hazards. Lifting, carrying, pushing and/or pulling objects up to 50 pounds. Constantly operating vehicle controls when driving. Constant use of near and far acuity, depth perception, field of vision, and color vision are essential to job performance.

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