Outbound Operations Manager
WorldpacThe DC Outbound Operations Manager partners with the General Manager / DC Director and other leaders within the Distribution Center to provide leadership over daily operations. This role will develop and implement strategies to continuously improve Distribution Center operations. It will also provide key leadership over all functions of an AutoStore goods-to-person system being built in this new facility. The DC Outbound Manager must be knowledgeable in all facets of the Distribution Center and will oversee the following areas: order picking, pallet build, parcel pick/pack/ship, will call, carrier management and other areas. While not part of this specific role, it is preferred that candidates also have experience in receiving, stocking/storage management, inventory control and other aspects of a typical DC operation. Responsibilities Oversee most functions related to a newly acquired AutoStore goods-to-person robotics system including item put-away, picking and inventory control functions. Manage daily workload within expected levels of safety, quality and efficiency. Communicate with DC General Manager / DC Director and other managers to discuss and review work methods, procedures, staffing, volume of work and short-term and long-term results. Consistently monitor all safety procedures and ensure that all corresponding personal protective equipment (PPE) is utilized. Monitor performance of distribution team members, taking corrective actions as needed. Maintain a strong working relationship with team members, management team and corporate partners. Coach, train and develop management team by providing both informal and formal performance-based feedback. Other duties may be assigned. Essential Job Skills Strong leadership and organizational skills, leading by example with a strong floor presence. Excellent interpersonal and communication skills and capability of working effectively with other departments. Ability to read and write comprehensive detailed instructions, correspondence and memos. Ability to perform basic clerical and physical tasks. Must be able to read, write and speak English fluently. Proficient in basic math skills. Be able to lift 50 pounds. Detail-orientated and strong prioritization skills. Microsoft Office and WMS experience required. Ability to solve practical problems and deal with a variety of concrete variables. Requirements Comfortable working around technology (i.e. RF scanners, portable printers, robotics, powered conveyors, etc.). Must be able to read, write and speak English fluently. Eligible to work in the Unites States. At least 5 years of prior leadership experience in a warehouse or distribution center of comparable size and volume to Worldpac’s operation. Knowledge of WMS and Microsoft Office (Outlook, PowerPoint, Word and Excel). Highschool diploma or GED equivalent. Willingness to work overtime, weekends and holidays when needed. Ideal Candidates Prior experience with AutoStore or similar goods-to-person systems. Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel). Extremely organized and demonstrates the ability to prioritize effectively. Understands staffing requirements within designated department. Knowledge of AS/400 and other WMS packages. Ability to demonstrate improvements made to process and systems that drove quality and/or efficiency gains in prior roles. Willingness to continue to evolve and develop personal skills to meet the changing environment. Demonstrated self-starter and motivated individual. Has a general knowledge about all aspects of the Distribution Center. Education Highschool diploma or GED equivalent. Certificates, Licenses Willing to get powered equipment certification. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform …