Outbound Operations Coordinator

Outbound Operations Coordinator Connecting people, processes, and technology to drive outbound efficiency! Work Location: Onalaska, WI Schedule: Monday – Friday; 8:00am – 4:30pm Compensation: $21.00 - $25.00/hour, dependent upon experience We Offer 3 weeks PTO in year one (4 weeks in year two!) 8 paid holidays Health benefits starting the 1st of the month after you're hired 401k match Career growth, training opportunities, and much more! What You'll Do Are you someone who loves staying organized, solving problems, and keeping things running smoothly? As an Outbound Operations Coordinator , you'll play an important role in keeping our wholesale and ecommerce operations moving efficiently! From coordinating shipping documentation and managing supply inventory to tracking costs and finding smarter ways to work, you'll help ensure our outbound processes are accurate, efficient, and on track. In this role, you'll: Prepare, organize, and maintain wholesale logistics paperwork, shipping documentation, packing information, and carrier requests Monitor and close outbound sales orders in our ERP system and Salesforce CRM, ensuring all fulfillment and documentation requirements are completed Work with Sales, Operations, Logistics, and Finance to resolve order discrepancies and prevent delays Coordinate ordering and replenishment of packaging and BTO supplies for our Wisconsin and Tennessee locations Maintain accurate inventory records, monitor supply usage, and identify potential shortages Track supply costs, purchasing trends, and budgets while identifying opportunities for cost savings Assist ecommerce teams with order pulling, packing, shipping preparation, labeling, and fulfillment as needed Support marketing budget planning by preparing reports, analyzing spending trends, and identifying opportunities for improvement Prepare and maintain smelter documentation and outbound transaction records to support compliance and audits Identify opportunities to streamline administrative processes using AI, automation, and other technology tools Collaborate with team members across departments and locations to support efficient outbound operations What We're Looking For High school diploma or equivalent 1–3 years of experience in order fulfillment, administrative coordination, shipping/logistics, purchasing, inventory management, or a related field Understanding of order fulfillment, shipping processes, purchasing, and inventory control Experience working with ERP systems and reporting Proficiency in Microsoft Excel and other office applications Strong organizational skills with excellent attention to detail Ability to accurately enter, track, and maintain records and documentation Experience tracking purchases, reconciling information, and monitoring expenses Strong problem-solving and critical-thinking skills Excellent verbal and written communication skills Ability to manage multiple priorities and meet deadlines in a fast-paced environment Ability to work independently while collaborating with team members across departments and locations Strong follow-through and accountability Ability to identify inefficiencies and recommend improvements that balance cost, service, and operational needs Willingness to learn new technology and explore opportunities for process improvement Even better if you have: Associate degree or relevant coursework in business, supply chain, logistics, or operations Experience with wholesale or ecommerce fulfillment Experience using Salesforce CRM Familiarity with BTO supply requirements and smelter documentation Experience with supply budgets and cost tracking Experience creating reports, dashboards, or process maps Knowledge of Microsoft 365, Power BI, or other reporting tools Experience using AI or automation tools to improve workflows Ability to analyze and work with multiple reports simultaneously What Your Work Environment Will Be Like Light physical work, including exerting up to 20 pounds of fo…

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