Outbound Logistics Coordinator

We are seeking an Outbound Logistics Coordinator on a contract to hire basis to join a growing operations team. This position is responsible for coordinating outbound customer orders from shipment planning through final delivery, ensuring orders are shipped accurately, on time, and as cost-effectively as possible. This is a great opportunity for someone with experience in freight, transportation, distribution, warehouse operations, or order fulfillment who enjoys staying organized, troubleshooting issues, and coordinating between multiple teams. What You'll Do Coordinate outbound customer orders from shipment planning through delivery Obtain and review LTL and full truckload freight quotes Coordinate carriers, shipping methods, pickup times, and delivery appointments Review customer shipping requirements, routing instructions, documentation, and delivery expectations Ensure orders are complete and accurate before being released for fulfillment Work closely with warehouse and operations teams regarding shipment readiness, shortages, backorders, and order discrepancies Track shipments and proactively address delays, delivery issues, or transportation exceptions Process shipment changes, returns, reconsignments, or other freight-related requests as needed Review freight charges, shipping documents, and order information for accuracy Research and resolve discrepancies involving shipments, freight charges, orders, or billing Maintain accurate shipment, order, and freight documentation within company systems Communicate regularly with customers, freight carriers, warehouse personnel, accounting, and internal operations teams Assist with ongoing process improvements related to shipping accuracy, efficiency, and customer service What We're Looking For Previous experience in logistics, freight, transportation, distribution, warehouse operations, order fulfillment, or a similar environment Experience coordinating shipments and delivery appointments Strong troubleshooting and problem-solving skills Excellent attention to detail and ability to maintain accurate documentation Ability to manage multiple orders and priorities in a fast-paced environment Strong written and verbal communication skills Comfortable communicating with customers, carriers, warehouse teams, and internal departments Proficiency with Microsoft Office Experience working within an ERP or order management system Preferred Qualifications Experience with LTL or full truckload freight Experience reviewing freight or shipping documentation Experience resolving shipment, inventory, order, or billing discrepancies NetSuite, Oracle, or similar ERP experience is a plus Additional Details Primarily office-based with interaction with warehouse/shipping operations High school diploma or equivalent required Ideal Candidate: The ideal candidate is someone with a strong background in freight and logistics coordination who understands how an order moves from initial processing through shipment and delivery . Someone who has worked in a distribution, transportation, warehouse, or similar fast-paced environment and is comfortable coordinating appointments, tracking shipments, maintaining documentation, and resolving issues would be especially well suited for this opportunity.

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