OTR Truck Dispatcher

Truck Dispatcher — Harmon Enterprises Fleet: Manage 8–10 OTR reefer trucks Harmon Enterprises is seeking an experienced, driven Truck Dispatcher to keep a dedicated group of OTR reefer trucks productive, profitable, and moving safely. This person must know how to book strong freight, communicate with drivers, protect RPM, and solve problems quickly. Responsibilities Source, negotiate, and book profitable freight that meets company RPM goals. Manage the daily operations of 8–10 OTR reefer trucks. Track truck locations, available hours of service, equipment status, appointments, and customer requirements. Build efficient driver plans that reduce deadhead, downtime, detention, and unnecessary empty miles. Communicate load details, pickup and delivery appointments, rate information, and changes clearly with drivers. Provide timely load-status updates to brokers, customers, and internal team members. Understand reefer requirements, including temperature instructions, pre-cooling, fuel levels, and required check calls. Review rate confirmations, POs, BOLs, appointments, and special load instructions before dispatching. Negotiate and collect accessorials including detention, layover, TONU, and other approved charges. Quickly resolve service failures, late appointments, rejected loads, breakdowns, driver issues, and customer concerns. Coordinate with safety, maintenance, payroll, fleet coordination, and operations. Keep accurate dispatch notes, load paperwork, and TMS updates. Build professional, respectful relationships with drivers that support retention and performance. Be available for urgent after-hours issues when needed. Qualifications Minimum 2 years of trucking dispatch experience; OTR reefer dispatch experience strongly preferred. Experience managing multiple trucks at once in a fast-paced environment. Strong knowledge of freight rates, RPM, deadhead, detention, layover, TONU, and accessorials. Comfortable using load boards, broker portals, TMS software, ELD/GPS systems, Microsoft Office, and Google Workspace. Strong negotiation, communication, organization, and problem-solving skills. Ability to stay calm under pressure and make sound decisions quickly. Reliable, accountable, detail-oriented, and focused on profitability and service. Compensation Competitive weekly pay based on experience, with performance bonuses tied to revenue, RPM, service performance, and overall operational results. Pay: $1,400.00 per week Work Location: Remote

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