Order Puller
PrideStaffMaterial Handler / Order Puller I
Department: Warehouse & Logistics
Hours: Mon-Thurs 4:00am to 2:30pm
Reports To: Shipping & Receiving Supervisor
Position Summary
The Material Handler / Order Puller I is responsible for managing the safe, accurate, and efficient flow of materials to support daily production, customer service, and quality operations. Core responsibilities include picking produc
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tion orders, staging materials, processing returns, consolidating warehouse racking/shelf locations, and maintaining real-time inventory records. This role operates standard material-handling equipment and upholds strict adherence to safety protocols, Current Good Manufacturing Practices (cGMP), and quality control standards.
Essential Duties and Responsibilities
Material Handling & Order Fulfillment
• Pick, stage, and issue raw materials, production orders, and internal transfer requests accurately and in a timely manner.
• Receive, inspect, and return unused production materials to their designated primary warehouse locations.
• Consolidate shelf and pallet racking locations to optimize warehouse space utilization and material flow.
• Monitor internal communication channels and email queues throughout the shift to fulfill ad-hoc material requests.
• Maintain complete, accurate, and legible inventory and material movement documentation.
Systems & Equipment Operation
• Safely operate material-handling equipment—including electric forklifts, automated pallet wrappers, and manual pallet jacks—in compliance with standard operating procedures (SOPs).
• Execute inventory adjustments, material transfers, and location tracking using the company’s Enterprise Resource Planning (ERP) system.
• Use handheld radio-frequency (RF) barcode scanners to perform accurate pick, put-away, and transfer confirmations.
• Meet or exceed departmental Key Performance Indicators (KPIs) regarding order accuracy, throughput, and safety.
Quality, Safety & Regulatory Compliance
• Comply with all company safety protocols, standard operating procedures (SOPs), and Current Good Manufacturing Practices (cGMP).
• Maintain an active awareness of Critical Control Points (CCPs) and adhere to facility food safety standards.
• Operational Authority: Exercise the immediate authority to stop production lines or place materials/finished goods on "Quality Hold" upon identifying a food safety hazard, sanitation failure, or process deviation.
• Reporting Obligation: Immediately notify Quality Assurance / Quality Control management and the SQF Practitioner of any food safety non-conformance, contamination risk, or equipment malfunction affecting product integrity.
Facility Maintenance & General Duties
• Maintain a clean, organized, and audit-ready work environment in accordance with 5S and safety guidelines.
• Collect and dispose of trash, broken pallets, and operational debris throughout the shift.
• Perform other related warehouse and inventory tasks as assigned by supervisory personnel.
Qualifications and Requirements
Education & Experience
• High school diploma or equivalent (GED) required.
• 0–1 year of experience in a warehouse, distribution, or manufacturing environment (entry-level candidates welcome).
• Prior experience with warehouse inventory systems (ERP/WMS) and handheld RF scanning equipment preferred.
• Forklift certification or the ability to successfully obtain company certification upon hire.
Skills & Competencies
• Basic mathematical proficiency (addition, subtraction, multiplication, division, units of measurement).
• Functional literacy in reading and writing English to comprehend SOPs, pick sheets, safety signs, and inventory reports; multilingual skills are an asset.
• Basic computer literacy to check system notifications, log requests, and send routine shift emails.
• Willingness to learn new warehouse procedures, systems, and equipment.
• Demonstrated history of dependable, punctuality-driven attendance.
• Ability to work effectively both independently and