Order Processor

Position Summary The Order Processor is responsible for receiving, reviewing, and accurately entering customer orders into the company's system for production. Orders are received via email, telephone, or in person. This position requires strong attention to detail, organizational skills, and effective communication to ensure orders are processed correctly and efficiently. Key Responsibilities Receive customer orders through email, phone calls, and in-person requests. Accurately enter customer orders into the company's order processing system for production. Review orders to ensure all required information, specifications, quantities, and measurements are correct. Verify customer information, product details, and special instructions before submitting orders to production. Communicate with customers to clarify missing or incorrect order information. Coordinate with the production and sales departments regarding order details, changes, and special requests. Process order revisions, cancellations, and updates as needed. Maintain accurate records of customer orders and related documentation. Respond to customer inquiries regarding order status and processing. Ensure orders are entered and submitted to production in a timely manner. Report order discrepancies or potential delays to the appropriate supervisor. Perform additional administrative duties as assigned. Qualifications & Requirements High school diploma or equivalent. Previous experience in order processing, data entry, or customer service preferred. Strong computer and typing skills. Excellent attention to detail and accuracy. Strong verbal and written communication skills. Ability to multitask and prioritize orders in a fast-paced environment. Excellent organizational and time-management skills. Ability to work independently and as part of a team. Bilingual English/Spanish preferred. Performance Expectations Order Accuracy: Minimize errors when entering customer orders. Timely Processing: Process incoming orders promptly to prevent production delays. Customer Service: Maintain professional and effective communication with customers. Attention to Detail: Ensure all order specifications are complete and accurate before submitting to production. Productivity: Maintain a consistent workflow and meet daily order processing expectations. Work Environment This is an office-based position that requires frequent computer use, communication with customers, and coordination with internal departments. The employee must be able to work efficiently in a fast-paced manufacturing environment while maintaining accuracy and professionalism. Pay: $19.00 - $22.00 per hour Benefits: Dental insurance Health insurance Vision insurance Work Location: In person

View the full posting and apply