Order Processing Specialist

We are looking for a highly organized, exceptionally detail-oriented individual to join our Orders Department at a growing flooring distribution company. This position is responsible for processing customer orders received by phone and email, ensuring every detail is carefully reviewed and verified before an order is released for fulfillment. The ideal candidate is proactive, exceptionally attentive, and has a natural ability to identify discrepancies and anticipate potential issues before they become problems. Key Responsibilities Receive and process customer orders via phone and email. Verify product quantities and square footage calculations for accuracy. Apply correct customer pricing based on state and applicable pricing structures. Determine the best warehouse for order fulfillment based on inventory availability and shipping considerations. Confirm sufficient stock is available to fulfill orders and prevent backorders. Review orders for accuracy and identify discrepancies before processing. Prepare and send order confirmations to customers. Follow up on missing information, inventory concerns, or pricing discrepancies. Maintain accurate order records and communicate effectively with internal departments. Qualifications Exceptional attention to detail and a keen eye for accuracy. Highly organized with strong multitasking and time-management skills. Strong mathematical and problem-solving abilities. Ability to review information carefully and identify inconsistencies. Excellent communication and customer service skills. Ability to work efficiently in a fast-paced environment without sacrificing accuracy. Previous order processing, customer service, or distribution experience preferred. The Ideal Candidate We are looking for someone who is exceptionally attentive, organized, and thorough. Someone who doesn't simply enter an order, but takes the time to verify the details, question anything that doesn't look right, and ensure everything is correct before moving forward. The right candidate takes pride in accuracy, anticipates potential problems, and understands the importance of getting orders right the first time.

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