Order Processing Specialist

Behind every on-time delivery is someone who made sure the order was right from the start. Our Phoenix operations team is known for its organized, supportive environment, consistent weekday schedule and leaders who invest in training and long-term growth. We are seeking an Order Processing Specialist who takes pride in accuracy and enjoys being a key link between our customers, warehouse and shipping teams. Position Overview As an Order Processing Specialist, you will manage the order cycle from entry to shipment. You will enter and verify customer orders, coordinate with fulfillment and shipping, and keep customers informed along the way. This role is ideal for someone who enjoys structured, detail-focused work in a fast-paced office environment. Primary Duties Enter, review and process customer orders accurately in our ERP and order management systems Verify pricing, quantities, product codes and shipping details Coordinate with warehouse and shipping teams to ensure orders are picked, packed and shipped on time Respond to customer and sales team inquiries about order status, backorders and delivery dates Process returns, credits and order changes Maintain accurate records and prepare daily order and shipping reports Qualifications High school diploma or equivalent Strong attention to detail and accuracy with data entry Working knowledge of Microsoft Excel and Outlook Clear, professional communication by phone and email Previous order processing, order entry, customer service, data entry or warehouse office experience is preferred but not required Schedule and Benefits Full-time, Monday through Friday, 7:00am to 3:30pm On-site in Phoenix, AZ Medical, dental and vision insurance and a 401(k) with company match Paid time off, paid holidays and your birthday off A quarterly accuracy bonus Paid training and cross-training in purchasing, logistics and customer service Free covered parking Qualified candidates are encouraged to apply. Our hiring team reviews applications promptly and will contact selected candidates to schedule interviews. All qualified applicants will receive equal consideration for employment, and we are committed to an inclusive, respectful workplace. Pay: $23.00 - $25.00 per hour Expected hours: 40.0 per week Benefits: 401(k) matching Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance Work Location: In person

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