Order Picker / Packer & Social Media Assistant – Part-Time with Path to Full-Time

About us Little Knits is a Seattle craft supplies outlet. We’re passionate about yarn and about making craft supplies available to everyone by mail, so they can live their best crafty life. Our work environment includes: Casual work attire Growth opportunities, including a path from part-time to full-time The role We’re looking for a talented, reliable, and crafty person to join our order fulfillment and social media team. This position starts at 3 days a week and is intended to become full-time for the right candidate. Job Description Pick orders accurately and efficiently from our yarn and pattern inventory, matching colors, dye lots, and quantities to each order. Check the contents of picked orders and prepare them for shipment. Create shipping labels while identifying the most cost-effective shipping method. Assemble and finalize shipments, checking the accuracy of shipping labels. Help create and post content for our social media channels, including photos and short videos of new yarns, patterns, and projects. Assist with online store updates and product listings. Assist customers by phone and email. Respond to customer questions and service needs promptly. Order shipping supplies as needed on a timely basis. Unload incoming freight; unpack, inventory, and stock incoming merchandise. Enter inventory and other data accurately using our proprietary software. Help maintain a clean and healthy work environment. Perform other duties as assigned. Required Skills Excellent computer skills: comfortable with email platforms, web browsers (Chrome and Firefox), online stores, and learning new software quickly. Strong social media skills: experience creating and posting content on Instagram, TikTok, and/or Threads (please share any accounts or examples you’ve worked on). Hands-on crafts experience (knitting, crochet, sewing, embroidery, weaving, or other crafts). Tell us what you make. Ability to work in a fast-paced environment with little supervision. Ability to work well on a team as well as independently. Excellent attendance and punctuality. Ability to communicate kindly, clearly, and effectively with customers and coworkers. Ability to handle a physical workload. Ability to multitask and prioritize. Strong organizational skills and attention to detail. Honest and motivated (no texting, personal calls, etc. during work hours). Must live in or near Seattle and be able to commute to work reliably and on time (required). Big Pluses Yarn, knitting, and/or crochet knowledge Photography experience Customer service experience Shipping and fulfillment experience Physical Requirements Prolonged standing and walking while picking orders. Prolonged sitting at a desk working on a computer. Ability to access and navigate the warehouse facility as needed. Ability to lift 10 lbs. frequently and 40 lbs. occasionally. Pay: $26.00 - $28.00 per hour Expected hours: 24.0 – 30.0 per week Benefits: 401(k) Employee discount Flexible schedule Paid time off Ability to Commute: Seattle, WA 98134 (Required) Work Location: In person

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