Order Management Coordinator

We are looking for a detail-oriented and proactive Order Management Coordinator to support our fast-growing business with major U.S. retail accounts (e.g., Walmart, Walgreens, Family Dollar). This role focuses on order management, supply chain coordination, and communication with internal teams and retail partners . Key Responsibilities Manage and track purchase orders (POs) from major retail accounts Coordinate with Client, freight forwarders, and warehouses to ensure on-time delivery Monitor order status including production, in-transit, and delivery timelines Work with internal teams to update MABD / DNSB / shipping schedules Assist in resolving issues related to: Routing Labeling (SSCC, pallet labels, etc.) Delivery delays Communicate with retail partners’ systems such as: Supplier portals (e.g., Supplier One, Retail Link, etc.) Maintain accurate records of orders, shipments, and inventory Support logistics planning and help prevent stock-outs or delays Prepare reports for management (order status, shipment updates, etc.) Qualifications Bachelor’s degree preferred 1–2 years of experience in: Order management / sales support / supply chain / logistics Strong attention to detail and organizational skills Ability to handle multiple tasks and deadlines Preferred Experience Experience working with major U.S. retailers (e.g., Walmart, Walgreens, Family Dollar) Familiar with: PO lifecycle (from order creation to delivery) Retail compliance requirements Experience with EDI / supplier portals is a plus Knowledge of: Shipping terms (FOB, Collect, etc.) Routing and scheduling processes Skills Strong communication skills (English required; Chinese is a plus) Proficient in Microsoft Excel (data tracking, basic analysis) Problem-solving mindset and ability to work under pressure Team player with a proactive attitude Pay: $60,000.00 - $70,000.00 per year Benefits: Health insurance Paid time off Work Location: Hybrid remote in Irvine, CA 92614

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