Order Fulfillment Associate

Nile Dispensary & Weed Delivery is a cannabis retail business focused on providing customers with convenient access to cannabis products and a professional shopping experience. We value accuracy, reliability, product knowledge, and exceptional customer service. We are seeking a dependable, organized, and detail-oriented Order Fulfillment Associate to support daily retail operations, online order processing, inventory coordination, and customer order preparation. Position Overview The Order Fulfillment Associate is responsible for accurately processing customer orders, locating products, verifying order details, preparing purchases for pickup or authorized delivery, and maintaining organized inventory and fulfillment areas. The successful candidate will play an important role in ensuring that orders are completed efficiently, accurately, and in accordance with applicable New Jersey cannabis regulations and company procedures. This position requires strong organizational skills, attention to detail, reliability, and the ability to work in a fast-paced retail environment. Key Responsibilities Receive and review incoming customer orders through approved retail and online ordering systems. Pick and assemble products according to customer orders and internal fulfillment procedures. Verify product names, quantities, packaging, and order information before completing each order. Check product availability and communicate inventory discrepancies to the appropriate supervisor. Prepare approved orders for customer pickup or legally authorized delivery. Ensure all required product labels, packaging, and transaction documentation are accurate and complete. Follow applicable age-verification, identification, purchase-limit, and transaction requirements. Maintain accurate order records using the company's point-of-sale and inventory management systems. Coordinate with sales associates, inventory personnel, and authorized delivery staff to support timely order completion. Keep fulfillment stations, storage areas, and workspaces clean, organized, and secure. Assist with receiving, counting, organizing, and restocking inventory as assigned. Report damaged, missing, expired, or incorrectly recorded products to management. Follow company procedures for handling regulated cannabis products and maintaining inventory accountability. Protect customer information and maintain confidentiality. Provide courteous assistance when customers have questions about order status or pickup procedures. Support daily inventory checks, order reconciliation, and fulfillment reporting. Qualifications High school diploma or equivalent required. Previous experience in retail, warehouse operations, order processing, inventory management, or customer service preferred. Experience in a regulated retail environment is an advantage. Familiarity with point-of-sale systems and inventory software is beneficial. Ability to follow written procedures and comply with workplace policies. Must meet applicable New Jersey cannabis industry employment and eligibility requirements. Required Skills and Competencies Excellent attention to detail and order accuracy. Strong organizational and time-management skills. Ability to work efficiently in a fast-paced environment. Basic computer skills and familiarity with digital ordering systems. Good communication and teamwork abilities. Dependable attendance and professional conduct. Ability to handle multiple orders while maintaining accuracy. Commitment to inventory security and customer confidentiality. Ability to follow safety, sanitation, and compliance procedures. Preferred Qualifications Experience with cannabis retail or dispensary operations. Knowledge of cannabis product categories and retail inventory procedures. Familiarity with online order management and customer pickup workflows. Experience using barcode scanners, POS platforms, and inventory tracking systems. Previous experience supporting authorized delivery fulfillment operatio…

View the full posting and apply