Order Dispatch Associate

POSITION SUMMARY: · Work directly with customers to enter orders via phone, email, walk-in’s using order processing software (Business Central) · Read and interpret take-off’s to convert into orders · Pricing review and communication to customers · Processing returns · Assist customers with queries and complaints · Work with other office staff to ensure a smooth experience for customers REQUIREMENTS / CERTIFICATION / OTHER: · Experience in order administration / dispatch roles (3 years minimum) · Experience in underground sewer and drainage industry · Excellent interpersonal & organization skills · Extreme attention to detail · Understanding of basic inventory management · Ability to work in a fast-paced environment · Ability to collaborate with office staff and customers · Experience with Microsoft Office programs (Business Central, Excel, Word, Email etc.) · Must work an occasional Saturday (once/month during busy season) · High School diploma / Associates degree preferred · Must be able to pass a pre-employment drug test PAY / BENEFITS: · $80k (Negotiable based on experience) + Bonus (Dependent upon performance) · Health, Dental, Vision, Life, Disability insurance available after 30 days of employment at a significantly discounted rate · Profit Sharing Contribution – after meeting length of service requirements · Vacation per company policy Job Type: Full-time Pay: From $80,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Holiday pay Profit sharing Yearly bonus Experience: Underground sewer and drainage industry: 3 years (Preferred) Order Administration / Dispatch: 3 years (Preferred) Work Location: In person

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