Order Desk Position

Company Overview Viking Dist. Inc is a wholesale floor covering distributor serving flooring dealers with tile, hardwood, laminate, vinyl tile, and installation supplies. Overview As an Order Desk Position team member, you’ll support customers and sales by handling order inquiries, entering information accurately, and communicating clearly by phone and in writing. Your impact: Accurate, responsive order support helps flooring dealers get the information and service they need to serve their customers. Responsibilities Provide customer service, customer support, and client services for order-related questions and requests. Enter order and customer information; use data entry, typing, computer skills, and Microsoft Office to maintain accurate records. Communicate with clients by phone and in writing, using professional phone etiquette and clear communication. Support sales through customer follow-up and outbound calling; handle cash when required. Resolve service issues with customer service problem-solving and strong organizational skills. Requirements Strong English communication and writing skills; bilingual or multilingual abilities are welcome. Customer service, client communication, and phone communication skills. Technical proficiency with Microsoft Office and general computer systems. Call center experience is helpful, but not required. Reliable organization, accurate typing, and professional phone etiquette. Pay: $17.00 - $20.00 per hour Work Location: In person

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