Order Desk Clerk

Cloverdale Paint is the largest family owned and operated paint company in North America. With over 75 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933. Cloverdale Paint has an immediate opening for a full-time position at our facility in Edmonton, AB. The successful candidate should have previous customer service experience and a positive attitude. This individual should be available to work Monday to Friday. The Order Desk is primarily responsible for processing order requests from internal and external customers, to either meet or exceed service level requirements from external customers to sales, production, inventory and the labs. We are accepting resumes in person at 16411-118th Avenue, Edmonton, AB. Cloverdale offers a very competitive compensation package and strives to be The Place to Be not only for customers but employees as well. Wage is negotiable based on experience. WHAT WE OFFER Company paid benefits – Medical, Dental and Vision Annual cost of living salary increases Profit-sharing Program Family Assistance Program Staff Discounts Comprehensive training A supportive and growth-oriented management team A great work environment with collaborative and caring colleagues RESPONSIBILITIES Process customer orders, and address their feedback. Order office supplies, maintain inventory and perform general office duties as required. Assist in recommending products and solutions to meet customer’s needs and expectations. Enter orders and maintaining records in our Database and POS system, as well as issue customer receipts. Coordinate customer and potential customer needs and expectations with sales reps and production staff. Answer retail and industrial customer inquiries by phone or electronically. Answering basic customer inquiries in person and by phone Determining and recommending products to customers ensuring the customer is supplied with all items required for their project Tinting & shaking paint accurately Keying in sales and operating basic functions of the POS system QUALIFICATIONS At least 1 year of customer service experience is a must Ability to lift up to 70 lb regularly Ability to stand for long periods of time Capable of sitting for long periods of time Strong organizational, time management and multi-tasking skills Familiarity with production/warehouse facility sale procedures an asset Excellent computer skills, experienced with Microsoft applications Understands the inventory control process Ability to work independently or as part of a team We are accepting resumes in person at 16411-118th Avenue, Edmonton, AB. Physical Demands of Position The essential function of this position involves physical duties, including the regular lifting, carrying, and moving of paint containers and related products weighing up to 70 pounds individually or with appropriate lifting equipment when required. The successful candidate must be able to safely perform the essential duties of the position, with or without reasonable accommodation, in accordance with applicable human rights legislation. Cloverdale Paint is committed to accommodating employees in accordance with applicable human rights legislation up to the point of undue hardship. Our employees enjoy excellent work environments, respectful workplaces with credible leadership and receive fair remuneration and annual profit sharing. Be part of a Canadian family owned business and be valued, appreciated and respected!

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