Order Desk Clerk
Walectric Industries Inc.Job Overview The Order Desk Clerk supports accurate, timely order processing through organized clerical and data-entry work. This role maintains order information, updates records, and helps colleagues access dependable information for day-to-day coordination. Key Responsibilities Receive, process, and enter customer orders accurately into the system. Assist walk-in customers from the public with product inquiries, pricing, and order placement. Handle in-person sales and orders while providing friendly, professional customer service. Respond to customer inquiries by phone and email. Provide order updates, pricing, product information, and availability. Coordinate with sales, warehouse, purchasing, and shipping departments. Track orders and follow up on delays or discrepancies. Prepare quotes, invoices, and other order-related documentation as required. Maintain accurate customer records and order information. Resolve order discrepancies and customer concerns professionally. Provide general administrative support to the sales and operations team. Pay: Up to $52,000.00 per year Benefits: Casual dress On-site parking Work Location: In person