Oracle SCM Architect
Kelly• End-to-End Implementation: Lead and influence all phases of the software development lifecycle (SDLC), including business requirements gathering, solutions architecture, hands-on configuration, integration testing, deployment, and hypercare support.
• Hands-on Module Configuration: Perform expert-level functional configuration across Oracle Cloud Field Service, Depot Repair, Service Contracts, a
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nd Territory Management modules.
• Operations Optimization: Streamline field service delivery by implementing automated scheduling, real-time vehicle/technician tracking, and AI-driven predictive maintenance models.
• Strategic Advisory: Act as the trusted advisor to project teams and cross-functional leadership, offering definitive guidance on functional architecture, industry-leading practices, and scalable design decisions.
• Cross-Functional Integration: Partner with technical teams to ensure seamless data exchange and workflow connectivity between Oracle Service modules and broader enterprise systems (CX, ERP, HCM).
• Advanced Problem Solving: Troubleshoot, diagnose, and resolve high-complexity system bottlenecks and production issues within the Oracle Service suite, delivering permanent, sustainable resolutions.
Required Qualifications
• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a highly technical equivalent. A Master's degree is strongly preferred.
• Overall Experience: 15+ years of progressive experience managing, implementing, and configuring Oracle Supply Chain ecosystems.
• Cloud Specialization: A minimum of 5 years of hands-on architecture and configuration experience strictly within Oracle Fusion Cloud Service
• Domain Expertise: Deep functional and operational knowledge of the Discrete Manufacturing sector and its specific service, warranty, and depot repair workflows.
• Technical Mastery: Proven configuration and deployment track record in Oracle Field Service Cloud, Depot Repair, Service Contracts, and Territory Management.
Preferred Skills & Attributes
• Certifications: Active Oracle Cloud Service Certified Professional status is highly desirable.
• Ecosystem Breadth: Familiarity with adjacent Oracle Fusion modules (CX, Cloud ERP, Cloud HCM) to understand upstream and downstream business impacts.
• Communication: Exceptional communication and presentation skills, with a proven ability to manage executive stakeholder expectations and lead technical teams through influence rather than direct authority.
• Autonomy: Strong analytical and troubleshooting mindset with the ability to operate independently in ambiguous, fast-paced project environments.