Optician - Optical Sales / FRONT DESK

Job Overview We are seeking a friendly and detail-oriented Optician with strong optical sales skills to join our team as a Front Desk Associate. This role combines customer service, optical expertise, and front desk responsibilities to ensure a seamless experience for our clients. The ideal candidate will be responsible for managing appointments, assisting customers with frame selections, providing excellent service, and handling daily front desk tasks to support the efficient operation of our optical practice. Responsibilities Greet and assist patients and customers in a professional and welcoming manner at the front desk Manage appointment scheduling, cancellations, and reminders to ensure smooth daily operations Provide optical sales support by helping clients select frames, lenses, and accessories based on their needs and preferences Answer phone calls, respond to inquiries, and direct calls appropriately Maintain accurate patient records and update information as needed Process transactions accurately at the point of sale, including billing and payments Keep the front desk area organized, clean, and well-stocked with necessary supplies Collaborate with the opticians and other team members to deliver exceptional customer service Assist with inventory management and stock replenishment as required Ensure compliance with safety protocols and maintain confidentiality of patient information Experience Previous experience in optical sales Strong communication skills and a friendly demeanor are essential Ability to multitask efficiently in a fast-paced environment Basic computer proficiency for appointment scheduling and record keeping Prior experience with front desk operations or administrative tasks is advantageous Join our team to provide outstanding optical care while developing your skills in a dynamic and supportive environment. We value professionalism, attention to detail, and a genuine passion for helping others. Pay: $16.00 - $20.00 per hour Expected hours: 15.0 – 35.0 per week Benefits: Employee discount Work Location: In person

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