Operations Team Lead (Drone Delivery)

Job Summary Position Type: Full-Time | Onsite | W2 Contract Assignment Duration: 12 months, with potential for extension Anticipated Start Date: November 1, 2026 Launch Your Leadership Career in Drone Delivery! Randstad Digital is seeking experienced, hands-on Operations Team Leads to support the launch of an innovative drone delivery operation in the greater Memphis area! This is an exciting opportunity to be part of an emerging technology that is transforming how customers receive their everyday essentials. As an Operations Team Lead, you will oversee daily site operations, lead a small team of Ground Handlers, and ensure customer orders are accurately prepared and safely loaded for drone delivery. You'll play a critical role in launching new locations, building efficient workflows, maintaining operational standards, and developing a high-performing team. We're looking for motivated leaders with at least two years of supervisory or team leadership experience in fast-paced environments such as retail, warehouse operations, logistics, fulfillment, or distribution. The ideal candidate is adaptable, safety-focused, and comfortable balancing hands-on responsibilities with team management. No previous drone experience or FAA Part 107 certification is required. Training will be provided! location: West Memphis, Arkansas job type: Solutions salary: $25 - 26 per hour work hours: 8am to 6pm education: No Degree Required Responsibilities Team Leadership & Daily Operations Lead, coach, and support a team of Ground Handlers to ensure efficient daily operations. Coordinate team assignments, staffing schedules, and daily workflow to meet operational goals. Provide hands-on training, performance feedback, and ongoing support to team members. Serve as the primary point of contact for onsite operational issues and escalations. Order Fulfillment & Drone Delivery Oversee the picking, packing, and preparation of customer orders for drone delivery. Ensure orders meet quality standards, including accuracy, weight requirements, and proper packaging. Coordinate safe and efficient package loading onto delivery aircraft. Monitor order processing, turnaround times, and overall site productivity. Safety, Compliance & Site Readiness Oversee daily site setup, equipment inspections, and operational readiness. Maintain a clean, organized, and safety-compliant work environment. Conduct daily inventory counts, equipment checks, and quality audits. Identify and resolve operational challenges while ensuring adherence to safety procedures. Communication & Continuous Improvement Serve as the primary liaison between onsite team members and regional management. Communicate daily performance updates, staffing needs, and operational challenges. Identify opportunities to improve efficiency, productivity, and team performance. Support successful site launches and the implementation of standardized operating procedures. Qualifications 2+ years of leadership or supervisory experience in a fast-paced retail, warehouse, logistics, fulfillment, distribution, or operations environment. Proven ability to lead teams, delegate responsibilities, coach employees, and resolve operational challenges. Strong organizational, communication, and problem-solving skills. Ability to prioritize safety, accuracy, and productivity in a fast-moving environment. Comfortable performing hands-on operational tasks alongside team members. Valid driver's license and willingness to travel between nearby operational sites as needed. Ability to work outdoors in varying weather conditions. Ability to lift up to 35 lbs. and push a 160 lb. cart up a ramp. Ability to successfully complete required training and background screening. Must meet applicable U.S. citizenship requirements. Preferred Experience Previous experience as a Team Lead, Shift Supervisor, Operations Supervisor, Warehouse Lead, Fulfillment Lead, or Assistant Manager. Experience with employee scheduling, training, inventory management, or …

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