Operations Team Lead
Guitar CenterContributes to the growth and profitability of company by assisting the supervisor in directing the day-to-day functional operations. Trains and directs department employees and temporary associates to ensure that department facility objectives are met. Objectives include: meeting deadlines within quality parameters, focus on providing value-added services, maintaining integrity of inventory, ensuring knowledge of and compliance with WMS (PkMS), implementing and supporting process improvements, supporting providing a safe work environment, fostering open communication and a healthy work environment, and leading by example. Assists supervisor, by providing direction and training to employees within their work team, ensuring production rates, quality, and store service goals are achieved. Monitors work team for safety policy compliance, housekeeping, and demonstration of safe work behaviors. Keeps supervisor informed of production rates, training needs, performance issues, improvement suggestions, and personnel issues. Performs production function within assigned work group at the established rate. Operates powered equipment to move and ship product as needed. Maintains record of product movement and task completion with PkMS system. Any other tasks as assigned by supervisor or manager. Working knowledge of PkMS or related Warehouse Management Systems Ability to complete work assignments and projects in a timely and efficient manner, with minimal follow up. Strong written and verbal communication skills Ability to effectively give and receive instructions. Proven reliability and strong attendance record. Exceptional problem-solving skills and the ability to train and direct others to complete assigned tasks. Must demonstrate a positive attitude, support for company goals, integrity and the ability lead by example The ability to work as part of a team and to encourage others to achieve department goals. Must be Guitar Center certified to operate powered equipment; or be willing and able to satisfy certification process if selected. Ability to lift up to 50 lbs. on a regular basis. Able to stand for long periods of time, and work in hot conditions during summer months. Demonstrated strong focus on safety, quality and inventory management.