Operations Support Specialist 1/2
Los Alamos National LaboratoryWhat You Will Do The Sigma Operations Group (Sigma-OPS) is seeking an energetic, customer-focused individual to join our Programmatic Security team. The Operations Support Specialist will provide professional programmatic security and operational support, including but not limited to supporting the protection of sensitive information and managing physical and electronic access to the organization's resources. In this role, you will provide direct support and collaborate with institutional and programmatic security personnel to achieve project and organizational goals, while understanding and adhering to Laboratory and regulatory guidance specific to security. The selected candidate will be expected to operate with initiative, professionalism, dependability, and flexibility within a dynamic organization to fulfill project and organizational objectives. Sigma Division focuses on materials science and engineering, emphasizing metallurgical processes and research in support of the experimental testing program at Los Alamos. Sigma-OPS is a customer-based group that supports the programmatic operational needs of the Sigma Division. Operations Support Specialist 1 ($60,500 - $93,600) Follows laboratory policies and procedures to resolve routine issues related to security operations within the facility. Support access control functions in security areas, by validating personnel credentials, ensuring training compliance, and authorizing access in accordance with Laboratory security requirements. Assist with sensitive shipment operations including coordination, documentation and processing of incoming and outgoing shipments. Provide security operation compliance support by assisting with the inspection of materials and equipment to ensure they meet facility compliance requirements. Support part inventory management by updating part locations, creating tags for new items and assisting with the destruction process and supporting audits to ensure accurate inventory records. Operations Support Specialist 2 ($72,800 - $115,400) In addition to what is outlined at the lower level, at this level: Applies Laboratory policies and procedures to resolve a variety of routine to moderately complex issues related to security operations. Make recommendations for security and safeguards measures, techniques and methods to assure and improve the protection of classified interests and assets. Manages access control functions in security areas including authorization processing, audit documentation readiness, access issue resolution and compliance with Laboratory security requirements. Coordinates the acquisition, installation or replacement of equipment and supplies designed to increase efficiency of security operations. Understands and adheres to Laboratory and regulatory guidance and governance specific to physical security. What You Need Minimum Job Requirements: Knowledge of operational processes with a strong emphasis on security and safeguards policies, practices, and procedures in a laboratory setting. Demonstrated experience working effectively under pressure of deadlines, interruptions, and changing priorities, and the ability to follow multiple tasks to completion. Demonstrated experience in decision making, organizing, and prioritizing tasks, and taking initiative. Demonstrated excellent interpersonal, verbal, and written communication skills; demonstrated ability to interact with all levels of internal and external personnel and customers; strong customer service and teaming skills. Demonstrated experience adhering to established security requirements and compliance protocols in an operational environment. Additional Requirements for Operations Support Specialist 2: In addition to the requirements above: Demonstrated experience applying policies and procedures to investigate operational issues, evaluate alternatives, and recommend solutions to routine and moderately complex problems. Knowledge of document control and records management practic…