Operations Support Lead - Day Shift
DRiVDate: Oct 15, 2026 Location: Smyrna, TN, US Company: DRiV At Tenneco, we don’t follow industry standards; we set them, and we don’t settle for being best-in-class because we hustle to be better than best-in-class. Whether it’s our Core Values – radical candor, simplify, organizational velocity, tenacious execution and win – or our Get Stuff Done (GSD) mindset, we’re determined to become the most trusted partner and best manufacturer and distributor to the transportation industry. With a product portfolio as expansive as it is innovative, an obsessive commitment to quality and excellence, and a global presence, we’re all about getting stuff done, so we can win. How do we make it happen? Through the Tenneco Way. Fueled by our Core Values, a winning mindset and a relentless commitment to excellence, the Tenneco Way is how we win. It’s what keeps Team Tenneco bold, driven, and unapologetically focused on pushing past limits and redefining success. Here, you’ll work alongside a team of relentless problem-solvers who are committed to making a tangible impact. If you’re ready to break boundaries, deliver results, and enjoy the ride along the way, you’ll thrive here. Want to learn more about who we are? DRiV is the aftermarket business group of Tenneco - DRiV website We are looking for an Operations Support Lead located at our Smyrna, TN facility. The Operations Support Lead provides administrative, operational, and systems support for the distribution center. This role serves as a key resource for Operations leadership by maintaining labor management and operational systems, supporting production reporting, managing employee access and system administration, coordinating purchasing activities, and providing front-line support to team members, visitors, and vendors. This position requires strong analytical and organizational skills, a high degree of professionalism and confidentiality, and the ability to manage multiple priorities in a high-volume, fast-paced distribution environment. The ideal candidate is equally comfortable supporting warehouse operations, working with system data and reporting, and serving as a front-office resource for employees and visitors. The team is ready to act immediately on those candidates who are the best fit for the role. You’ll first hear from someone in Talent Acquisition to schedule a phone screen, and then the next step will be a personal interview with Operations and site leadership. We pride ourselves on moving through processes quickly, and you can be sure of transparency and prompt communication throughout. Responsibilities: Labor Management System (LMS) Administration Maintain Labor Management System (LMS) records, employee profiles, and reporting structures. Create, modify, and deactivate user accounts within Manhattan, Swisslog, SAP, and other operational systems. Assign employees to the appropriate supervisors, departments, and reporting hierarchies. Configure user profiles, permissions, roles, and system access. Enter approved employee downtime transactions into Manhattan LM. Audit employee labor records and investigate discrepancies between system and timekeeping records. Troubleshoot labor productivity reports and resolve data anomalies. Reset user passwords and provide system support for warehouse personnel. Review inactive accounts and perform routine user maintenance activities. Operational Reporting & Production Support Generate and distribute labor productivity and performance reports. Monitor employee performance metrics and prepare corrective action reports based on established standards. Prepare and distribute low-performance reporting for operational leadership. Maintain spreadsheets and databases supporting warehouse and packaging operations. Compile production data from multiple departments and shifts. Support daily, weekly, and monthly operational reporting requirements. Assist supervisors and managers wi…