Operations Support Coordinator

Premium Health is a Registered Training Organisation committed to our mission to deliver quality training to those giving care.  We are a premium first aid, health care, mental health, and high intensity support skills training provider; delivering quality health outcomes Australia wide for over 35 years.  Honest. United. Driven. These aren’t just words to us - they represent what we're striving for every day. Honest and open in everything we do. Working hard together as one united team and driven to succeed.

As an employer Premium Health is committed to that balance which recognises the need for flexible hours and working conditions/arrangements, the importance of job security, attractive salary and finally good working relationships.

About the Role

We have an exciting opportunity that would suit a Business or Commerce graduate, keen to launch into a career opportunity and learn the inner workings of a high-performing organisation. This isn’t your typical admin role — you’ll be coordinating key operational activities, supporting strategic projects, and helping ensure everything behind the scenes runs seamlessly.

As Operations Support Coordinator, you’ll sit at the heart of the organisation and be exposed to executive-level operations and process improvement, but you are realistic about also doing the basic admin tasks that are a necessary part of the role. You are driven to learn and contribute to the seamless running of the Training Department, and over time you will develop a strong foundation in leadership and operations.

What You’ll Do

• Provide administrative and operational support to the General Manager – Operations.
• Coordinate day-to-day operations, including trainer scheduling, travel, logistics, and equipment management.
• Assist with process improvement projects, system updates, and internal reporting across multiple departments.
• Maintain accurate records and data within Salesforce, Vasto, and Microsoft 365.
• Support compliance, audit preparation, and quality assurance initiatives.
• Liaise with internal teams (Sales, Training, Finance, and Customer Success) to ensure operational alignment.

About You

You’re organised, detail-oriented, and thrive in fast-paced environments. You’re the person who spots inefficiencies and enjoys finding better ways to get things done. You take ownership, communicate clearly, and love supporting others to do their best work. You’re a natural problem solver who takes pride in all tasks, big and small.

You have

• A degree in Business, Commerce, Management, or similar.
• Proficiency with Microsoft Office (Excel, Word, Outlook, Power Point)
• Outstanding problem solving skills
• Exceptional written and verbal communication skills.
• Experience in an administration, coordination, customer service or operations environment.
• A commitment to process improvement
• A high level of initiative and drive to learn.

Why You’ll Love Working With Us

• A genuine career starting point — not just an admin job
• Exposure to executive operations and strategic projects
• Supportive, flexible, and values-driven culture
• Opportunities to learn, grow, and build leadership skills

If you’re ready to take the next step in your career and learn how a successful organisation operates from the inside out, apply now. Please include your resume and a short cover letter telling us about your customer experience and what attracts you to this role.