Operations Support

Operations Support – Legend Brands The Operations Support Specialist in our Legend Brands division plays a critical role in ensuring smooth day-to-day operations between internal teams, third-party logistics (3PL) providers, and external partners. This position is responsible for order tracking, system accuracy, document preparation, and data management, with a strong focus on operational efficiency, compliance, and attention to detail Key Responsibilities: Communicate daily with 3PL providers to track shipments and provide timely updates to the Sales team. Ensure all orders are routed and shipped on time, following customer-specific shipping instructions and routing guides. Liaise with customer service representatives at warehouse locations to supply any missing order information required for shipping. Oversee commercial invoice preparation and ensure documentation accuracy. Monitor and review daily open pick reports and pick ticket status reports to resolve discrepancies or delays. Maintain and manage HTS (Harmonized Tariff Schedule) codes, working closely with Alba to ensure accuracy and compliance. Import new styles into Simparel (ERP system), ensuring all style data is entered accurately, including descriptions, images, HTS codes, and costing. Ensure Low Sell pricing and all costing fields are current in the Style Master. Maintain ATS (Available to Sell) reports with accompanying images for sales and planning teams. Submit SSS (Style Submission Sheet) forms to factories and ensure timely follow-up. Verify packaging details by reviewing the PPS (Pre-Production Sample) copy against final requirements. Maintain and update various internal databases to ensure accuracy and version control. Update order forms with accurate cost data. Manage Amazon-related data and links, ensuring product listings and compliance details are in place. Support the processing and tracking of GPOs (Group Purchase Orders). Collaborate cross-functionally with sales, production, and compliance teams to streamline operations and reduce errors. Qualifications: 2+ years of experience in operations, logistics, or a similar role in the apparel or consumer goods industry preferred. Familiarity with ERP systems (Simparel experience is a plus). Strong understanding of HTS codes, commercial invoices, and import/export compliance. Excellent attention to detail and organizational skills. Strong communication and follow-up skills, both written and verbal. Proficiency in Microsoft Excel and experience with order management/reporting tools. Ability to prioritize tasks and meet deadlines in a fast-paced environment. NY Pay Transparency: The pay range for this position is ($50,000 - $55,000) Equal Opportunity Employer: Gina Group is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Recruitment Agencies: Gina Group does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes. About Gina Group Gina Group is an industry-leading wholesale fashion apparel and accessories company specializing in design, manufacturing, and distribution to retail markets. Categories include footwear, hosiery, cold weather, intimate apparel, handbags, small leather goods, tech accessories, home goods, and more across a multitude of national brands. Gina has been supplying retail markets with kids, juniors, misses, and men’s products for over 35 years and continues to keep pace with the ever-changing retail landscape. Visit us at www.ginagroup.com to learn more about us.

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