Operations Supervisor
BoosterDescription: Location: San Jose Yard Reports To: Operations Manager Department: Operations Schedule: Varies by market; may include overnight, weekend, and holiday coverage Pay Rate: $71,000 – $80,000 annually FLSA Status: Exempt Travel: Limited; based on business needs About Booster Booster is building the frictionless, tech-powered energy supply chain for modern transportation. We power the world's largest fleets more efficiently and sustainably through our direct operations and world-class partners. Our BoosterOS platform eliminates the usual manual frictions between order and cash, thereby enabling energy delivery to support more businesses at lower costs. Today, we deliver conventional and renewable fuels directly to fleet vehicles nationwide, reducing costs and lowering carbon emissions—while paving the way for future clean alternatives. As demand for sustainable energy outpaces infrastructure, Booster provides the critical tech-driven, modular solution, helping customers seamlessly transition to better solutions for their operations, their communities, and our planet. We lead by our values and hold ourselves – and each other — accountable to them. Our values guide how we interact, the choices we make, and the decisions we take—ultimately driving our long-term success as a business. Safety as our daily guiding principle, Customer at the heart of all our actions, Integrity in doing the right thing even when no one is looking, Excellence in never settling and always raising the bar Boldness in being brave and creating the future, and Stewardship in supporting the planet and everyone on it—we support our communities, our customers, and our people while driving play, purpose, and potential every day. About the Role The Operations Supervisor is responsible for the safe, reliable, and efficient execution of daily yard and field operations within an assigned market. This role directly leads Service Professionals and ensures each shift is executed in accordance with customer commitments, safety requirements, fleet readiness, labor plans, and Booster’s operating standards. The Operations Supervisor is a frontline leader who manages the business through Booster’s Business System (BBS) and the core pillars of SQDPP — Safety, Quality, Delivery, Productivity, and People . The Supervisor is expected to use visual management, standard work, structured problem solving, and disciplined follow-through to identify performance gaps and take corrective action. Success in this role means the shift operates safely, customer commitments are consistently met, labor and fleet are effectively utilized, drivers are developed and held accountable, and recurring operational issues are systematically reduced. Job Responsibilities 1. Daily Operations & Shift Execution — 30% Own safe and reliable execution of assigned yard and field operations. Lead start-of-shift meetings and ensure clear alignment around safety, customer priorities, routes, staffing, fleet readiness, and operational risks. Assign Service Professionals, vehicles, routes, and work based on business priorities and available capacity. Monitor execution throughout the shift and adjust staffing, routing, or resources as conditions change. Ensure customer commitments are completed accurately and on time. Maintain clear operational handoffs between shifts. Monitor route completion, service misses, delays, and operational exceptions. Take timely containment action when performance is at risk. Escalate material customer, safety, fleet, or operational issues when appropriate. 2. Safety, Quality & Compliance — 20% Serve as the frontline owner of safety and compliance for the assigned shift. Reinforce Booster safety standards and stop unsafe work when necessary. Ensure Service Professionals complete required pre-trip and post-trip inspections. Maintain compliance with DOT, hazmat, environmental, and company requirements. Conduct fiel…