Operations Supervisor

Description: Supervise 10–30 warehouse associates across assigned functional area, providing direct coaching and performance feedback Assign daily work tasks based on shift workload, associate skill levels, and operational priorities Monitor throughput and quality in real time, identifying and addressing performance gaps before they create backlogs Conduct pre-shift safety briefings and enforce PPE, forklift safety, and ergonomic procedures throughout the shift Document and investigate accidents, near-misses, and safety violations; complete required incident reports Approve timecards, manage break rotations, and track attendance and punctuality for the shift team Train new associates on warehouse procedures, WMS workflows, and safety requirements Coordinate with supervisors on adjacent shifts for smooth handovers and continuity of in-progress work Escalate equipment failures, inventory discrepancies, and personnel issues to the warehouse manager promptly Track shift metrics: units per labor hour, accuracy rates, on-time completion, and attendance data. Identify inefficiencies and implement process improvements. Requirements: 2-5 years warehouse experience in a leadership role Strong leadership, communication, and problem solving skills Proficiency with Warehouse Management Systems (WMS) Bilingual (English/Spanish) strongly preferred

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