Operations Supervisor

In this role, the Operations Supervisor is a hands-on management position responsible for directing, managing, and actively participating in the daily operations of the company's logistics and warehouse facility. The Operations Supervisor is expected to be actively involved on the warehouse floor, working alongside employees when necessary, monitoring productivity, ensuring orders are processed accurately, managing inventory, resolving operational issues, and maintaining an organized and efficient warehouse environment. Key Responsibilities: Overseeing all warehouse personnel, including operations coordinator, shipping and receiving staff. Supervise, assign tasks, support employee orientation, and contribute to interviewing, and training and development. Support sales management, budgeting, and operational management; communicate priorities and resolve issues with the team. Oversee customer email communications related to orders, fulfillment, shipping, inventory availability, and customer concerns. Use negotiation, phone etiquette, and clear managerial communication to coordinate with customers, employees, and suppliers. Qualifications and Requirements: Experience supervising teams; assistant manager experience or retail management experience is preferred. Retail industry sales team management and grocery store experience are also valued. Knowledge of inventory management, POS systems, store management, shift management, and retail operations. Basic math and retail math skills for pricing, sales, budgeting, and routine bookkeeping. Strong leadership, team management, customer service, communication, time management, and organizational skills. Work Environment: Work in indoor and outdoor environments with varying temperatures and weather conditions in and around the warehouse. Stand and walk for extended periods while performing daily operational tasks. Frequently bend, stoop, kneel, reach, and twist as needed to complete job duties. Lift, carry, push, and pull materials or equipment as needed while following proper safety procedures. Schedule: Monday - Friday, 9:00am to 5:30pm This position requires someone who takes ownership of the entire operation, leads by example, and ensures that daily business objectives are met. Pay: From $55,000.00 per year Benefits: Paid time off Experience: Supervisory or Managerial : 2 years (Required) Work Location: In person

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