Operations Staff - Campus Care

UNIS Hanoi - Position Description

Division:    Operations

B? ph?n:    V?n h�nh

Position:Operations Staff - Campus Care

V? tr�:    Nh�n vi�n V?n h�nh - Cham s�c Khu�n vi�n

Reports to:Operations Manager - Events and Operations Services 

B�o c�o cho:        Tru?ng ph�ng V?n h�nh - Ph? tr�ch S? ki?n v� D?ch v? V?n h�nh

Working hours:    40 hours per week

Gi? l�m vi?c:40 gi? m?i tu?n

Duties and Responsibilities

• Daily (and upon request) sweep and/or mop floors, dust trim, furniture, windows and doors, telephones and lamps

Qu�t v�/ho?c lau s�n, lau b?i c�c du?ng g?, n?i th?t, c?a s?, c?a ra v�o, di?n tho?i v� d�n h�ng ng�y (v� khi c� y�u c?u)

• Daily clean blackboards and whiteboards

V? sinh b?ng den v� b?ng tr?ng h�ng ng�y

• Daily clean drinking fountains

V? sinh c�c v�i nu?c u?ng c�ng c?ng h�ng ng�y

• Daily (and upon request) clean toilet floors, toilets, seats, urinals and sinks. Refill toilet paper dispensers

V? sinh s�n nh� v? sinh, b?n c?u, b? ng?i, b?n ti?u v� b?n r?a tay h�ng ng�y (v� khi c� y�u c?u). Thay m?i gi?y v? sinh trong h?p d?ng

• Daily clean mirrors and interior glass

V? sinh guong v� c�c b? m?t k�nh n?i th?t h�ng ng�y

• Daily collect and remove trash

Thu gom v� d? r�c h�ng ng�y

• Daily vacuum carpets and periodically clean and maintenance carpets as requested

H�t b?i th?m h�ng ng�y; th?c hi?n v? sinh v� b?o du?ng th?m d?nh k? theo y�u c?u

• Look over rooms for neatness

Ki?m tra d?m b?o c�c ph�ng g?n g�ng, ngan n?p

• Empty dehumidifiers regularly as needed

�? nu?c trong m�y h�t ?m thu?ng xuy�n khi c?n thi?t

• Daily clean stairways

V? sinh khu v?c c?u thang h�ng ng�y

• Periodically clean windows and Venetian blinds as requested

V? sinh c?a s? v� r�m s�o d?nh k? theo y�u c?u

• Clean classrooms and public areas, manage waste, assist with event preparation and cleaning

L�m s?ch l?p h?c v� c�c khu v?c c�ng c?ng; qu?n l� r�c th?i; h? tr? chu?n b? v� d?n d?p sau s? ki?n

• Public areas: Clean hallways, staircases, the main lobby, the canteen, and the library thoroughly. Ensure floors and grounds are always dry and non-slippery

Khu v?c c�ng c?ng: V? sinh k? lu?ng c�c khu v?c h�nh lang, c?u thang, s?nh ch�nh, nh� an v� thu vi?n. �?m b?o s�n nh� v� m?t s�n lu�n kh� r�o, kh�ng tron tru?t.

• To disinfect classrooms or areas when students are sick or vomiting, as required by the school nurse or supervisor

Kh? khu?n l?p h?c ho?c c�c khu v?c khi h?c sinh b? ?m ho?c n�n tr?, theo y�u c?u t? y t� tru?ng ho?c c?p tr�n

• Waste management: Collect waste from classrooms, offices, restrooms, and schoolyard areas, sort it and dispose of it at the school's designated waste collection points

Qu?n l� r�c th?i: Thu gom r�c t? c�c l?p h?c, van ph�ng, nh� v? sinh v� khu v?c s�n tru?ng; th?c hi?n ph�n lo?i v� t?p k?t t?i di?m thu gom quy d?nh c?a nh� tru?ng

• Perform all other duties and responsibilities as assigned by the Supervisor

Th?c hi?n c�c nhi?m v? v� tr�ch nhi?m kh�c theo s? ph�n c�ng c?a c?p tr�n

Position Requirements

Education/qualification: High School Education

H?c v?n/b?ng c?p: T?t nghi?p Trung h?c Ph? th�ng

Experience/Kinh nghi?m

• Minimum 2 year's experience in a similar role, preferably in large multi-cultural organisation

T?i thi?u 2 nam kinh nghi?m ? v? tr� tuong duong, uu ti�n l�m vi?c trong c�c t? ch?c da van h�a quy m� l?n

• Preference will be given to candidates with prior experience as a cleaner in international schools, preschools, or large office complexes

Uu ti�n c�c ?ng vi�n t?ng l�m nh�n vi�n v? sinh t?i c�c tru?ng h?c qu?c t?, tru?ng m?m non ho?c c�c khu ph?c h?p van ph�ng l?n

Technical knowledge/Ki?n th?c chuy�n m�n

• Basic English communication skills are required (as needed) to understand foreign teachers

K? nang giao ti?p ti?ng Anh co b?n (d? hi?u c�c y�u c?u t? gi�o vi�n nu?c ngo�i khi c?n thi?t)

• Ability to follow instructions and standards

Kh? nang tu�n th? c�c hu?ng d?n v� ti�u chu?n l�m vi?c

• Customer service orientation

Tu duy d?nh hu?ng ph?c v? kh�ch h�ng

• Professionalism: Friendly and courteous towards students and teachers, self-aware, careful, honest, and in good health

T�nh chuy�n nghi?p: Th�n thi?n v� l?ch s? v?i h?c sinh v� gi�o vi�n; c� � th?c t? gi�c, c?n th?n, trung th?c v� c� s?c kh?e t?t