Operations Specialist-Intermodal

Position: Operations Specialist – Intermodal

Job Description:

Forward Air is seeking a detail-oriented Operations Specialist - Intermodal to support a growing transportation operation. This role will work cross-functionally with terminals, accounting, and operations teams to ensure accurate billing, cost reconciliation, and timely invoice processing. The ideal candidate will bring a blend of administrative, accounting, and transportation industry experience.

Core Responsibilities & Duties:

• Review toll authority invoices and reconcile charges

• Prepare owner-operator toll deductions and settlement support documentation

• Submit invoices for payment and support accounts payable processes

• Review and process storage bills and resolve discrepancies with terminal teams

• Communicate with terminals nationwide to research and resolve toll and storage issues

• Assist with chassis rental billing and cost tracking

• Support training related to settlements, fuel taxes, and billing processes

• Assist with rate review and billing accuracy for intermodal customers

• Maintain organized records and documentation for audit and compliance purposes

• Provide general administrative and operational support as needed

Qualifications:

• Previous experience in accounts payable, accounts receivable, billing, or general office administration

• Transportation or trucking industry experience strongly preferred

• Intermodal, freight, or logistics exposure is a plus

• Strong attention to detail and ability to manage multiple priorities

• Comfortable working cross-functionally with terminals and operations teams

• Proficient in Microsoft Excel and standard office systems

• Strong communication and problem-solving skills

   

Forward Air is an Equal Opportunity employer.