Air Operations Agent
Forward Air Services
Position: Operations Air Agent
Available Schedule:
Compensation: $33.00 per hour
Core Responsibilities & Duties:
Ensure import/export processes are completed in compliance with all applicable regulations and procedures
Work within the Aviation Vertical AOG Operations team to complete shipments from start to finish
Review and identify areas to maximize profitability
Maintain and develop customer relationships
Ensure all billing is carried out within a timely fashion and monitor input of purchase costs into the system to enable accurate billing and profit reporting
Ensure quotations are responded to in a timely fashion dependent on customer requirements
Ensure all mandatory training is completed within the required time frames
Other duties as assigned
Job Requirements & Qualifications:
Import/Export experience essential
Proven industry experience
Solid background in US Customs law and procedures
Sound knowledge of Microsoft Word, PowerPoint, Excel
Dangerous Goods Compliant an advantage
The ability to work proactively using own initiative
Proven communication skills, both written and verbal
Previous experience dealing with a varied customer base
Capacity to build strong relationships
Ability to consider several possible options and decide on most appropriate method
IT skills to an appropriate level
Excellent process and planning skills
Strong commercial awareness; Understands impact of actions
What We Offer:
Competitive base salary
Paid time off within the first year of employment, sick time and holidays
Company provided life insurance
Health, vision, and dental insurance options
Commuter benefit plan
Optional supplemental life insurance
401(k)
Wellness program
A great place to work with a terrific culture