Operations Specialist

Operations Specialist Department: OneKit&TW Schedule: Monday-Friday, 1st Shift (Schedule is subject to change based on production requirements) Responsibilities for an Operations Specialist: Documentation, Reporting, and Analysis Process Documentation & Archiving: Establish and maintain a rigorous system for official process documentation, historical record keeping, and controlled process archiving (including SOPs and audit trails). Quality & Issue Reporting: Design, generate, and distribute comprehensive reports on critical operational issues, quality deficiencies, and process gaps, focusing on detailed root cause analysis (RCA) findings. Data-Driven Insights: Execute thorough analysis of operational performance data to identify trends, inefficiencies, and non-compliance, providing actionable recommendations to the leadership team. Compliance & Audit Support: Develop and maintain detailed, accurate reports on operational status, audit findings, material readiness, inventory receiving, and project tracking, ensuring high attention to detail. Process Planning and Visualization System Diagramming: Utilize various tools and techniques to visually diagram, map, and plan future state systems, operational layouts, and complex process workflows (e.g., flow charts, swim lane diagrams). Business Planning Support: Provide robust, accurate operational data, performance metrics, and forecast support to assist management in the development of the Yearly Business Plan. Presentation & Communication High-Impact Presentations: Develop data-driven operational reports and high-impact presentation materials using Microsoft PowerPoint for review by managers and senior leadership. Support all operational activities occurring within the Operation areas as assigned. Required Knowledge, Skills, and Abilities for an Operations Specialist: Qualifications for Operations Specialist: Bilingual Proficiency: Fluent in verbal and written communications in English is required. Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related technical field. Tool Mastery (MANDATORY): Demonstrated advanced proficiency and expertise in Microsoft Excel (e.g., pivot tables, complex formulas, data modeling) and PowerPoint (e.g., data visualization, presentation design) is mandatory. Process Modeling Skill: Proven ability and skill in process flow charting, systems diagramming, or Value Stream Mapping (VSM). Documentation Expertise: Proven experience in establishing, maintaining, and managing documentation, archiving, and record control systems in a regulated environment. Analytical Experience: Experienced with operational data capturing, aggregation, and statistical analysis to drive process improvements. Communication: Excellent public speaking and presentation skills with the ability to clearly communicate and present complex data to senior management. Soft Skills: Strong organizational skills, keen attention to detail, and a collaborative team-player mindset. Equal Opportunity Employer: Glovis is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Total Rewards The job is eligible to participate in GLOVIS EA's outstanding benefit plans which include medical, dental and vision coverage, 401(k) Plan with $1/$1 matching up to plan provisions, as well as generous paid time off. The estimated base salary range for the Operation Specialist is $59,000-$62,000. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. The range represents a good faith estimate of the range that GLOVIS EA reasonably expects to pay for this job at the ti…

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