Operations & Purchasing Manager

COMPANY OVERVIEW: Gravity Defyer Corp. (g.defy®) designs comfort footwear built around VersoShock®, its patented sole technology engineered to absorb impact during walking, running and long hours of standing. Founded in 2008 by inventor Alexander Elnekaveh, the company sells athletic, casual, work, slip-resistant, wide-width and Medicare A5500 diabetic shoes for men and women. We sell direct to consumers through gravitydefyer.com, catalog and phone orders, an outlet store and wholesale partners, and have served 100K+ customers in 50+ countries. Many of our customers are 45 and older and come to us because they spend long days on their feet. We are a lean, fast-moving team where every role has a visible impact on how people feel at the end of the day. Department: Operations · Reports to: CEO / Founder · Type: Full-time, on-site THE ROLE: You keep the right shoes, in the right sizes and widths, in stock and moving. You own purchasing from overseas factories, inventory planning across a large size-and-width matrix, and the warehouse and fulfillment flow that gets orders to customers fast. WHAT YOU'LL DO: Plan and place purchase orders with overseas footwear manufacturers; negotiate price, MOQs, lead times and payment terms. Forecast demand by style, color, size and width (M, W, XW) using sales history, promotions and seasonality. Manage inventory levels across the main warehouse, outlet and wholesale channels; minimize stockouts and aged stock. Track inbound shipments, freight forwarders, customs clearance and landed cost; resolve delays before they reach customers. Run quality control with factories: approve samples, set inspection standards, and act on defect and return data. Oversee warehouse receiving, pick-pack-ship, returns processing and exchanges; set and hit fulfillment SLAs. Manage carriers and 3PL relationships; review shipping rates and delivery performance. Keep Shopify inventory, SKUs and product data accurate and in sync with the ERP or inventory system. Support Medicare A5500 diabetic shoe operations, including documentation and compliance with supplier requirements. Build weekly reports on inventory turns, open-to-buy, fill rate, on-time delivery and cost per order. Supervise warehouse and purchasing staff; write SOPs and improve processes. WHAT YOU BRING: 5+ years in operations, purchasing or supply chain, ideally in footwear, apparel or DTC e-commerce. Hands-on experience sourcing from Asian manufacturers and managing import logistics. Strong Excel/Google Sheets skills; experience with Shopify and an inventory or ERP system (e.g., NetSuite, Cin7, Brightpearl). Comfort with size-curve planning and SKU-level forecasting. Clear negotiator and organized planner who can manage many POs and deadlines at once. Experience leading a small team. NICE TO HAVE: Footwear construction knowledge (lasts, outsoles, materials). Familiarity with Medicare/DMEPOS supplier requirements. Pay: $95,000.00 per year Work Location: In person

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