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Operations / Project Coordinator

SpeedPro Commercial Graphics
1 day ago
Full-time
On-site
Blountville, Tennessee, United States
$55,000 - $65,000 USD yearly
Replies within 24 hours
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Paid time off
Compensation and Benefits

  • Salary: $55,000–$65,000

  • Team performance bonus available when monthly company revenue goals are achieved

  • 10 days PTO

  • 10 paid company holidays

  • 401(k) with company match

  • Full-time, Monday through Friday, 8:00 AM to 5:00 PM

  • Earlier morning presence is expected to stay ahead of the team and the day

About SpeedPro Commercial Graphics

At SpeedPro Commercial Graphics, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating graphics that makes life more fun and marketing more impactful. We give our clients the power to truly visually engage. We’re the ones behind that fleet of trucks you see everywhere, and we’re also the ones that design, produce, and install the wall and floor murals you see at businesses, universities, and sports arenas across our area. We specialize in large-format printing, signage and graphics that give our customers the wow-factor their business needed.

At SpeedPro Commercial Graphics, we act with energy, passion, and professionalism. We’re backed by a culture of teamwork, creativity, $value, speed and detail. We’re looking for exceptional talent to join our fast growing team.

We are B2B only, partnering with well-known organizations and the most recognizable brands throughout our region. You’ll interact with professional high-level decision-makers and help deliver high-visibility work that people actually see in the real world.

Core Values (How We Work)

We expect every team member to embody and promote our core values:

Teamwork – we grow and win as a team.
 Creativity – we solve problems with ideas, not excuses
 $Value – we consistently search for and deliver value to clients and our business
 Timeliness (Speed) – we move with urgency and keep promises
 Attention to Detail – we get it right the first time

The Role

This role owns order completion after sales handoff. You will own intake from sales, keep orders from getting stuck in process, own timing and completion, and coordinate the moving pieces required to get work completed quickly and smoothly. That includes post-conversion client communication on the order, install back-planning, vendor and installer coordination, and keeping design, production, and field execution aligned.

This is a true ownership seat, not a narrow admin lane. You will report to the Owner, manage the install team, and eventually help oversee production managers at future satellite locations. The right person is organized, decisive, direct, and comfortable pushing ambiguity out of the process before it becomes expensive.

Primary Responsibilities

Order Intake and Handoff Control

  • Own intake from sales and confirm each order has the information required to move cleanly into execution
  • Communicate and push incomplete or unclear handoffs back to sales until the missing details are resolved
  • Lock down scope, install timing, client contacts, site details, and execution needs before work moves forward
  • Build and maintain clear job visibility so priorities, risks, and next steps stay obvious

Project Coordination and Schedule Ownership

  • Own order timing from handoff through completion
  • Keep jobs moving through design, production, outsourced pieces, and installation without letting them stall
  • Build and manage the install schedule, including juggling multiple installs in a day when needed
  • Back-plan installs and other deadlines so design, production, materials, vendors, and field execution stay aligned
  • Perform non-consultive site surveys
  • Perform deliveries
Client, Vendor, and Field Execution

  • Own post-conversion client communication on the order from kickoff through completion
  • Coordinate subcontract installers, outside vendors, site needs, and other external moving pieces
  • Conduct site surveys and gather the information needed to keep work executable
  • Send pickup, delivery, and completion communication clearly and on time

Team Leadership and Completion Standards

  • Direct the install team and keep field execution aligned with the schedule and job priorities
  • Hold internal and external partners to deadlines and follow through until work is complete
  • Escalate risks early instead of letting them sit
  • Help build the operating discipline required to support future satellite locations
What Success Looks Like

  • Orders move cleanly from sales handoff to completion without stalls, foreseeable errors and surprises
  • The install schedule stays tight, controlled, visible, and executable
  • Clients get timely communication, and more revenue gets completed each month
Ideal Candidates Will Also Possess

  • A strong instinct for clarity, organization, and follow-through
  • The ability to be direct, decisive, and calm under pressure
  • A bias toward action when a job starts to drift
  • Strong judgment about what needs immediate attention and what can wait
  • Comfort managing a fast-moving day with multiple active jobs and install commitments
  • Confidence leading from the front without creating confusion or drama
Other Skills or Backgrounds of Interest

  • Signage, graphics, print, wrap, or installation-industry experience
  • Experience coordinating outsourced production or subcontract installers
  • Experience in a fast-paced project or service business with many small and mid-sized jobs moving at once
  • Familiarity with scheduling installs, deliveries, or field crews
  • Experience working with commercial clients, job packets, proofs, or production handoffs
Working at SpeedPro

This is visible, real-world work with real deadlines. You will own a critical part of how jobs move through the business, work closely with sales, design, production, and install, and play a direct role in whether work gets completed cleanly and on time.

Requirements

  • 3+ years of project management, project coordination, operations coordination, or production coordination experience in a deadline-driven environment
  • Proven ability to keep multiple jobs moving at once without losing details
  • Strong instinct for driving clarity, tightening loose handoffs, and pushing ambiguity out of the process
  • Confident following up decisively with clients, vendors, and internal team members to keep work moving
  • Able to manage a fast-moving install calendar and juggle multiple installs in a day
  • Strong written and verbal communication
  • Comfortable working inside CRM, job-tracking, scheduling, and production systems
  • Able to make sound day-to-day decisions and escalate issues early instead of letting them stall

  • Valid driver’s license and clean driving record
  • Reliable in-person attendance, Monday through Friday
  • Able to move between office, shop, client sites, and install locations as needed
  • Comfortable conducting site surveys, including occasional ladder work
  • Comfortable occasionally lifting samples, packages, or materials related to site visits, deliveries, or install prep
  • Able to arrive earlier than the team when needed to stay ahead of the day

Compensation: $55,000.00 - $65,000.00 per year