Job Title: Operations Manager (Travel Required)
Location: Remote, Traveling, and 1355 Judd Ave SW #1020, Wyoming, MI 49509 (Prep Space)
Job Type: Full-time
Compensation: $21-22/hour
Position Overview
We’re seeking a dynamic Operations Manager to join our growing catering company, overseeing the seamless execution of events across multiple locations. This is a remote and travel-based role, ideal for someone who thrives in fast-paced environments, enjoys being on the move, and has a passion for hospitality and event operations. You will be responsible for ensuring exceptional client experience while maintaining operational efficiency, quality, and consistency across all events.
Key Responsibilities
- Work with the Executive Catering Manager (ECM) to assess and manage aspects of catering operations, including logistics, staffing, and on-site execution for events across various regions additionally communicating with the Front of House Manager (FOH Manager).
- Oversee event setup, service, and breakdown to ensure smooth operations and client satisfaction.
- Collaborate with culinary teams, event planners, and vendors to meet timelines and quality standards.
- Train, lead, and support on-site teams to maintain service excellence and compliance with company standards.
- Help monitor budgets, track inventory, and manage cost control measures alongside the ECM for assigned events.
- Identify, communicate, and implement process improvements to enhance efficiency and profitability.
- Assist clients during events, resolving issues promptly and professionally.
Qualifications
- Minimum 3–5 years of experience in catering, hospitality, or event operations management.
- Strong leadership, organization, and communication skills.
- Proven ability to manage multiple events and teams in varying locations.
- Experience with logistics coordination and vendor management.
- Proficiency in Microsoft Office Suite; experience with event management software is a plus.
- +18 required
- Flexibility to work evenings, weekends, and holidays as required.
Travel Requirements
- This position requires regular travel to event sites (local and regional).
- Flexibility to work evenings, weekends, and holidays based on event schedules.
- Must be comfortable working in a variety of settings—from luxury venues to outdoor event spaces.
- Valid driver’s license and ability to travel extensively.
What We Offer
- Mileage reimbursement
- Paid time off and company holidays (floating holidays will be implemented if required to work holiday events).
- Professional development and leadership growth opportunities.
- A collaborative, people-first culture centered on creativity, teamwork, and excellence.
How to Apply
If you’re ready to bring your skills and enthusiasm to our team, we’d love to hear from you! Apply today and take the next step in your hospitality career.