Operations Manager Transportation

Overview We are seeking a Positive and results-driven Operations Manager for our NEW Amazon DSP company to lead our team with energy and precision. This position is ideal for someone with prior experience with logistics such as Amazon, FedEx, USPS, UPS, DHL. Willing to train the right person! This position offers an exciting opportunity to shape our strategies while working collaboratively across teams to deliver exceptional service and operational excellence. *Must have a flexible schedule and open availability* *We are a 7 days a week operation from 10am until 10pm* Responsibilities Create and maintain databases and spreadsheets for tracking daily, weekly, and quarterly performance of individual Delivery Drivers and the company as a whole Create and manage operation budgets. Coach and develop Delivery Drivers and Dispatch Associates based on performance metrics Lead and drive company performance metrics -safe driving, delivery completion rates, daily and weekly delivery capacity rates Track, maintain, and support maintenance of the fleet of vehicles Monitor progress of Delivery Driver Associates throughout the day and coordinate / prioritize package rescues, as needed. Address Delivery Driver Associate problems and requests by communicating directly with Amazon personnel and providing solutions. Receive emergency and non-emergency phone calls from Delivery Driver Associates and document all information, incidents, and issues. Enter data in various systems and Google documents, maintain logs, record calls, activities and other information. Prioritize phone calls according to urgency and importance. Use a mobile phone and computer to manage communications with Delivery Driver Associates and manage vehicles. Monitor, notify and confirm Delivery Driver Associates clock out/in for lunch break(s) according to policy. Utilizing GPS systems to monitor Delivery Driver Associates and track vehicles. Load, unload, prepare, inspect, re-fuel and safely operate company-provided transport vehicles, including, but not limited to, Extended Cargo Vans. Deliver packages on varying routes to numerous addresses, both business and residential. Follow strict safety standards on and off the road. Interact with Amazon customers and the public in a professional and positive manner. Use handheld technology to manage the delivery process, and vehicle safety & maintenance procedures. Safely drive and operate delivery vehicles periodically. Other relevant duties as required. Job Type: Full-time Salary: $25-30/hour, also open to yearly salary + bonus Benefits: Dental insurance Health insurance Paid time off Paid training Referral program Vision insurance Schedule: 8-10 hour shifts Opening & Closing shifts Weekday availability Weekend availability Supplemental pay types: Bonus pay Ability to commute/relocate: 7226 Preston Gateway Dr, Hanover, MD 21076 Application Question(s): Are you willing to work 10 hour shifts? Are you willing to work weekends? Are you at least 21 years old? Experience: Delivery driver: 2 years (Preferred) Shift availability: Day Shift (Required) Weekend Shift (Required) Qualifications APPLY FOR THIS JOB ONLY IF YOU HAD PRIOR EXPERIENCE AS A DISPATCHER OR LEAD DELIVERY DRIVER WITH 2+ YEARS EXPERIENCE FOR A PACKAGE DELIVERY SERVICE SUCH AS AMAZON, FEDEX OR UPS Qualifications: Must be eligible to work in the U.S. and be at least 21 years of age with a valid driver's license. Must be able to maneuver packages (up to 50 lbs) and be able to get in and out of a van quickly/often throughout a route. Must be able to operate and navigate a delivery van. Must consent to a 4-panel drug test, including DMV vehicle record check. Must have good communication skills and the ability to work well with others. We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation. Additional Information All your information wil…

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