Operations Manager, Supply Chain

We are seeking a detail-oriented and proactive professional to join our Supply Chain Operations Control Tower team. In this role, you will serve as a central point of coordination for operational escalations, partnering cross-functionally with dispatch, sales, pricing, and customers to ensure timely issue resolution and continuity of service. Serve as the primary point of contact for operational e
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scalations related to supply chain services Coordinate across dispatch, sales, pricing teams, and customers to resolve service issues efficiently Proactively manage and resolve operational challenges, including: Appointment and delivery delays Rate discrepancies and billing concerns Identify recurring issues and recommend process improvements to enhance operational efficiency Bachelor’s degree in Supply Chain Management or a related field ~3–5 years of experience in logistics, drayage, trucking, or supply chain operations ~ Strong understanding of drayage operations, carrier networks, and port/rail processes ~ Comprehensive health coverage – medical, dental, and vision ~ Flexible Spending Accounts (FSA) – for healthcare and dependent care expenses ~ 401(k) retirement plan – with a 100% company match up to 6% ~ Annual Discretionary Bonus – based on individual and company performance ~ Company-paid life insurance – with optional additional coverage ~ Fully covered short-term and long-term disability insurance ~ Employee Assistance Program (EAP) – confidential personal and work-life support

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