Operations Manager (Parking and Transportation Services)

Overview About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: Students are our top priority. We strive for excellence. We thrive on diversity. We celebrate collaboration. We champion innovation. We safeguard freedom of inquiry and expression. We nurture the wellbeing of our community. We act ethically. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Job Summary Manage day-to-day parking and transportation operations of Georgia Tech and Technology Square portfolio of parking garages and surface parking lots to ensure safe, efficient and cost effective service for faculty, staff, students, and visitors to the campus. Coordinate, plan, and manage major and minor campus events (I.e. FASET, graduation, football, basketball, swim meets, student move-in/out, FERST Center performances, academic sponsored events, etc.) as well as direct enforcement and dispatch. Represent the department as operational liaison for parking and/or transportation support of all campus activities. Resolve parking/access issues, coordinating unscheduled or last minute parking requests and administratively adjudicating citations, booting and towing of vehicles. Responsible for setting employee goals, assessing employee performance and making pay recommendations. This position will interact on a consistent basis with department leadership, Sr. Operations Manager, Sr. Facilities Manager, Technology Square and Facility Managers and Supervisors, dispatch, transportation, enforcement, facilities staff, contractors, campus visitors, faculty, staff and students. The position will supervise: operations staff and third party special event vendors. Responsibilities Job Duty 1 - Manage day to day operations of all parking garages and surface lots, including special event parking and related parking and enforcement; Manage and monitor parking systems on a daily basis, maintenance of equipment and inventory, and parking enforcement programs; plan, train and direct …

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