Operations Manager

Garden State Tile is currently seeking an exceptional Design Sales Consultant to join our TEAM! As a Operations Manager, you are responsible to direct and coordinate all facets of the operation including the showroom and warehouse ensuring customer satisfaction and providing the highest level of concierge customer service to every client both existing and through the cultivation of new relationships including tile contractors, kitchen/bath, residential home builders and remodelers, interior designers, and homeowners.

This position offers a competitive base salary range of $60,000 to $70,000 per year with the potential for additional uncapped earnings through commission and bonuses based on sales performance, allowing top performers to earn significantly more.

Garden State Tile’s facility is equipped with state-of-the-art wireless warehouse technology uses Epicor Prophet 21 technology and is conveniently located on Route 73 South, approximately 12 miles south of Route 70 Berlin, New Jersey. Our 3,000 square foot showroom exhibits unique vignettes and tile designs that show how to bring different textures and finishes into your home. We offer free design service to help turn a vision into a reality. Builders, architects, and designers are invited to schedule private consultations with clients in our design friendly showroom.
 

Current scheduling for this position is full time 5 days a week, 7:30 am to 5:00 pm Monday through Saturday.

 
Garden State Tile first opened its doors in New Jersey in 1957. Since then, we have grown into one of the most sought-after tile distributors in the nation. Our vast array of product offerings paired with our renowned concierge customer service has made Garden State Tile the premier destination for designers, architects, builders, contractors, homeowners, and beyond.  Our luxury design showrooms in New Jersey, Pennsylvania, South Carolina, and Georgia feature the very best of today’s tile, stone, and glass.   Our knowledgeable design consultants will manage every aspect of your project from selection to delivery.   For the architectural and design community, Garden State Tile’s team of acclaimed account managers will enhance your client’s projects while meeting their budget and your schedule.  Our collections can be found in some of the most architecturally celebrated commercial spaces in the United States. From hotels to restaurants, airports to hospitals, universities, office buildings and beyond – there is no challenge too big or too small for Garden State Tile. 

Since 1957, we’ve believed that the people standing behind our products are what truly make us successful. As a family-owned and operated company, we don’t just hire employees—we invest in "talent investors" and are dedicated to your professional growth within the company where we remain the most sought-after tile and stone company in the region.  We empower our team to provide a concierge-level service experience, helping clients design beautiful spaces for life.  We offer a comprehensive benefits package and wellness initiatives that offer a supportive environment that values work-life balance.

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Teladoc Benefits
• ID Protection Benefits
• Company Paid Life Insurance
• Voluntary Benefits including life insurance, disability, accident, and critical illness
• Flexible Spending Plan
• Company matching 401k and ROTH Plans
• Competitive PTO schedule
• Paid Holidays
• Philanthropy Program including donation matching and/or paid volunteer time off
• Employee Discounts
• Wellness Programs

• Charged with improving performance, monitoring inventory, productivity, efficiency, growth, and profitability through the implementation of effective methods, strategies, and personnel. 
• Recruit, train, manage, support, and retain staff through setting procedures and exemplifying company values. 
• Provide open communication with staff, team members, and management. 
• Responsible for providing effective, accurate and timely customer service for all internal and external customers as well as team members. 
• Oversee monthly and quarterly assessments and forecasts of organization's financial performance against budget, financial, and operational goals. 
• Build loyalty with existing relationships while providing concierge customer service and continue to build new relationships to expand the business coming in. 

Maintain a safe, clean, and efficient operation through the adherence of federal, local and company policies.

Background checks will be conducted post job offer. All offers of employment at Garden State Tile are contingent upon clear results of a standard background check and only if the position is safety-sensitive or transportation related, for example equipment operator or driver; additional background searches including Drug Testing and Driving Records will be completed.

Garden State Tile is an equal opportunity employer and believes that to build the best team we must hire using an objective lens. We are committed to fair hiring practices, hiring team members for their potential and advocating for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.